Cover Letter For Customer Service Job In Kenya

By Tabitha Makumi,

Here is a sample cover letter for customer service jobs application.

Job Seeker,
P.O Box 999-0098,
Konza.

3rd Sept 2013.

The Human Resource Manager,
XYZ Company,
P.O Box 5673-333.

Dear Sir/Madam,

RE: APPLICATION FOR A CUSTOMER CARE POSITION
I am writing to apply for the position of a Customer Care Representative position which was advertised on the 4th of August. I am a highly organized, creative and highly motivated professional with extensive experience in both customer service and administration duties.

In my present role, I am responsible for maintaining strong relationships with key contacts as well as developing new contacts for the company. Creating good and healthy relationship with the customers has also been my role since at the end of the day, the customer has to be treated right.  My duties and responsibilities also revolve around keeping a close eye on market trends and identifying gaps which help in maintaining high level of management.

As indicated on my CV, I am highly skilled in providing customer care and administrative support to department heads, and managing everyday office tasks. I have a demonstrated ability to prepare reports since this is the best way to keep tabs on what the office needs. I am a team player and thrive in a well coordinated and dynamic environment.  I believe that I would be a perfect fit and it will broaden my skills.

My resume is attached and I look forward to being able to discuss the position with you further.

Sincerely

Signed,

Job Seeker