Upcoming Training;Administrative Assistants & Executive Secretaries

Training Title: Administrative Assistants and Executive Secretaries
Management assistants and professional secretaries are struggling with an ever-increasing workload, in jobs considered among the most difficult, both in the private and public sectors. This unique workshop has been specifically designed for those competent workers to obtain current knowledge and competencies in the practice of this demanding profession.

Workshop Objectives
The focus is on practical skills, tools and techniques to improve productivity, build a winning team with management and peers, and maximize value to your organization. The specific objectives of this unique experience are to help you:
•    Set and negotiate goals and priorities in partnership with your manager(s);
•    Organize your day and manage your time including deadlines, e-mail, voice mail, meetings, drop-in visitors and time-wasters;
•    Validate where your time actually goes (based on facts not perceptions)
•    Prevent crises, manage conflicts, difficult people and awkward situations assertively using Roger Fisher’s method
•    Make your manager(s), peers, teammates and staff (if any) more effective; improve your working relationships; assume more leadership and managerial responsibility without the benefit of authority;
•    Clarify your role, prevent role conflict, and excel in working with peers, multiple managers and demanding clients;
•    Harness the untapped opportunities brought about by the power of new technologies
•    Practice in a friendly atmosphere and seek guidance from the seminar leader
•    Make your job more meaningful, build trust, and take charge of your growth and career plans.

Event Date: Thursday, January 30, 2014 to Friday, January 31, 2014

Duration: 2 Days

Time: 8:30AM – 4:30PMVenue: Sarova Stanley, Nairobi
Charges: Ksh. 36,500 + VAT Per Participant / $500 USD
Delegation size: 35
Charges include: Professional fees, learning materials, meals and refreshments
Charges do not include: Accommodation, dinner, transport costs
Course Brochure: Click here to download.

Why Is This Program Unique?
This workshop is practical in every sense of the word by virtue of several unique features:
1.    You will leave with proven techniques and skills to effectively manage the obstacles facing experienced secretaries and management assistants such as the constant change in priorities and task urgency, the need to meet the expectations of multiple bosses, limited authority, dealing with powerful individuals, scarce resources, coupled with the challenges to balance relentless work demands with personal obligations.
2.    The curriculum integrates a rigorous, thorough and practical approach that goes beyond what others cover in courses of same duration. You will be trained to apply a unique framework derived from the seminar leader’s own practice. Originally developed for managers, this framework was found practical and highly relevant to the needs of executive secretaries and administrative assistants who have attended this program.
3.    In summary, this workshop provides you with leading-edge people skills plus tools and techniques to yield high payback to your organization and real worth to its clients, in the shortest possible time.

Maxsmith Group Limited. All Rights Reserved.
Windsor House, University Way, 4th Floor. P.O Box 399 – 01001, Nairobi, Kenya.
Phone : +254-20-230-8975 Safaricom: +254-718-860-470 Airtel: +254-788-514-041

Email: info@maxsmithgroup.com Website: www.maxsmithgroup.com