Cytonn Hospitality Business Manager Jobs Kenya

Hospitality Business Manager Job at Cytonn Investments

Job Category: General
Job Type: Permanent
Closing Date: August 7th, 2017

Cytonn Investments is an independent investment management firm, with offices in Nairobi – Kenya and D.C. Metro – U.S. We are primarily focused on offering alternative investment solutions to global institutional investors, individual high net-worth investors, local institutional investors and diaspora investors interested in the East-African region. We currently have over Kshs. 80 billion of investments and projects under mandate, mainly in real estate.

To manage its growth strategy in the region, including the offering of a serviced apartments brand called ‘Seriton Suites’, Cytonn Investments is inviting applications from talented practitioners in the hospitality industry to join the team as a Hospitality Business Manager in order to establish and run the management company. The successful candidate must be able to implement strategy and be able to work in both a project and team set-up.

Responsibilities for the Hospitality Business Manager Job

• Every day running of Cytonn serviced apartments business from a management company perspective, as Cytonn Real Estate undertakes the development;
• Spearheading the creation and implementation of the company’s hospitality sector business case /strategy and identifying market gaps through conducting comprehensive market research and expansion strategy;
• Signing off on the design, operational requirements and specifications from both the end user and investor perspectives by leading a team in development and implementation of hospitality – wide strategies;
• Lead the operational requirements and specifications from both the end user and investor perspectives by leading a team in development and implementation of hospitality strategies;
• Developing operational processes and manuals including adding technical systems for an operational hospitality establishment;
• Developing operational processes and manuals including adding technical systems for an operational hospitality establishment;
• Be part of the development and commissioning of hospitality projects;
• Developing business relationships through membership and participation in professional, industry/trade, and civic organizations;
• Ensuring consistency in overall business responsibility including market positioning, brand positioning and service delivery;
• Ensuring the hospitality business is profitable and maintain strong working relationships;
• Allocation of funds, authorizing expenses, and assisting in budget planning;
• Ensure accurate maintenance of records including cash flow accounts, direct bill accounts, credit card receipts, registration cards, and reservation cards;
• Ensuring adherence to hospitality brand-franchise policies and the established of operating procedures while meeting or exceeding user expectations by providing quality service;
• Performing other duties as assigned.

Hospitality Business Manager Job Requirements

• Bachelor’s degree with a minimum 2nd Class, Upper Division is required; and a minimum of B+ in KCSE, or equivalent registered with relevant professional body;
• 5 years’ minimum experience in the hospitality industry, with a proven track record of the successful delivery of major developments (including commissioning);
• Must demonstrate strong skills in: organizational development, personnel management, budget and resource development, and strategic planning;
• Should demonstrate experience in hospitality financial modelling, planning and analysis;
• Strong business acumen and knowledge of the MICE industry and global hospitality market and must be able to display a working understanding of the design and interface between the front of house and back of house operations;
• Detail-oriented with strong organizational/administration skills and an ability to handle multiple tasks simultaneously and in a professional manner;
• Should be comfortable to work in a fast-growing, evolving organization that seeks to expand in the hospitality sector;
• A team player with strong interpersonal skills;
• Work experience within the Sub-Saharan region – working for both private and/ or public sector clients is seen as highly advantageous.

How to Apply
If you meet the above qualifications apply online through our career portal.