Jubilee Insurance Quality Assurance Kenyan Jobs

Junior Quality Assurance Officer Job at Jubilee Insurance

Job Ref. No. HRJIC394

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.

We currently have an exciting career opportunity for a Junior Quality Assurance Officer reporting to the Assistant Quality Assurance Manager, with the position being based in Nairobi

Role Purpose

Under general supervision, the Assistant Quality Assurance Analyst is responsible for performing intermediate and daily quality assurance reviews to ensure and report on the accuracy of claims processing end-to-end and other key business processes

Responsibilities

• Randomly audit claim transactions, including high value, declines and duplicate claims
• Determine error sources and accurate entry of registered and approved claims
• Ensure pricing arrangements have been applied accurately
• Attend and actively participate in Quality Assurance Team meetings
• Analyze claims supporting documents to establish liability
• Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate non adherence to the management

Key Competencies

• Detail-oriented with problem-solving abilities structural and conceptual thinking
• Ability to handle detailed tasks and work with varying types of data
• Ability to maintain confidentiality
• A team player willing to learn, apply and improve QA best practices consistently

Qualifications

• Diploma or Bachelor’s Degree in any Health care related field
• Professional qualification in Insurance (ACII, AIIK) is an added advantage

Relevant Experience

• Knowledge of medical insurance claims processes and procedures
• Knowledge, experience in the insurance concepts & regulatory requirements

How To Apply

Applications to be sent to Recruitment@jubileekenya.com quoting the Job Reference Number and Designation given above before 16th December 2018.

Only shortlisted candidates will be contacted.