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Travel Consultant Job at Janta Kenya

Job location: Nairobi

Job summary

Our Client in a Travel Industry is urgently seeking to recruit a travel consultant to join their dedicated team in Nairobi.

Responsibilities:

  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Collect deposits and balances
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Create and update electronic records of clients
  • Liaise with sales and marketing to create attractive offers
  • Arrange travel for business and vacation customers
  • Determine customers’ needs and preferences, such as schedules and costs
  • Plan and arrange tour packages suitable for prospective customer
  • Find fair and schedule information
  • Book reservations for travel, hotels, rental cars, and special events etc
  • Make alternative booking arrangements if changes arise before or during the trip

Requirements:

  • Bachelor’s Degree in Tours and travel or any business related course.
  • Minimum of 3-4 years experience in a travel agency
  • Results orientation
  • Strong interpersonal skills
  • Teamwork
  • Analytical thinking
  • Creativity & Innovation
  • Conflict management
  • Normal office environment
  • Working hours may be based on a shift schedule
  • Frequent interaction with External Stakeholders

How to Apply:

If qualified Please send your CV to vacancies@jantakenya.com with the title TRAVEL CONSULTANT. Submission deadline is  27th December 2018.