Booking Clerk Job. Modern Coast (11 Posts)

Available locations

Nairobi – 5 Posts

Busia – 1 Post

Kisii -3 Posts

Kakamega -1 Post

Mumias -1 Post

Responsibilities

• Book travel tickets for passengers to their respective designations. Inform passengers of the space available on the date of their travel.
• Answer customer inquiries on bookings of travel tickets and accommodation.
• Maintain inventory of passenger space availability in a booking office.
• Lead passengers to the designated location for boarding or loading.
• Check and direct passengers’ baggage to the designated location for loading.

Qualifications

• A diploma in a management course & experience in customer service will be an added advantage.
• At least one year’s experience of working within an office/hospitality industry and Computer literate.

Skills required

• Computer skills.
• Organizational skills
• Customer Service Skills
• Able to demonstrate accurate typing and data entry.

Generic Skills

• Honesty
• Self-motivated
• Time conscious esp. because of shift hours
• Excellent interpersonal skills and ability to be a team member.
• Mature, flexible approach.
• Keen interest in the service

How To Apply

To apply for the above post kindly send your resume quoting on the subject, the role and location preference to Jobs@modern.co.ke by 20th March 2019.

Modern Coast is an equal employer and we do not charge any fees for recruitment.