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Head of Operations Jobs, Hotel Jobs, Hospitality Jobs, Fanisi HR Jobs

This job vacancy is by Fanisi HR Solutions on behalf of our client Nyeri Golf Club. The Nyeri Golf Club is looking for a Head of Operations whose main responsibility will be to ensure the club runs smoothly on a day to day and all strategic goals are implemented successfully. He/she will ensure club members experience customer excellence.


  • Lead the implementation of the Club’s strategic goals
  • Ensure all the club’s values are communicated and embodied by the staff
  • Oversee the day to day operations of the Club
  • Liaise with and ensure the Main Committee is regularly appraised of the Club operations
  • Provide the necessary supervision of all staff and ensure they deliver on their work goals
  • Ensure the Food and Beverage team provide the best culinary experience to guests
  • Profitably oversee the running of the restaurant and other club activities
  • Ensure each team member delivers excellent customer experience
  • Ensure that the frontline staff, bartenders, and kitchen personnel always meet the expected standards of service delivery
  • Oversee housekeeping, maintenance and landscaping to ensure cleanliness and health and safety for all
  • Keep an eye on procurement to ensure costs are kept low and suppliers picked on merit
  • Provide secretariat services for all sub-Committees of the Club


  • At least five years of varied management experience in the golf industry, hospitality sector or other relevant sector
  • Bachelors degree or Diploma in Hospitality or equivalent experience required.
  • Must be able to analyze a profit and loss statement and extrapolate information from it as well as related reports
  • Entrepreneurial skills and knowledge
  • Ability to effectively manage a team to maintain a high level of morale and productivity
  • Must be decisive
  • Should demonstrate good analytical skills
  • Must have working knowledge of accounting and asset management systems
  • Demonstrated ability to manage operations to ensure high levels of membership
  • Very strong written and verbal communication skills
  • A confident leader able to interact with all members and stakeholders
  • Detail oriented, organized and efficient
  • Safety-minded and able to demand high quality standards for production and service
  • Able to work long flexible hours including the weekend

How to Apply

If qualified and interested please send your CV to Fanisi HR Solution, at email address by end day Monday, the 24th of June 2019. Only those shortlisted will be contacted.