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Front Office Jobs, Administration Jobs, Fanisi HR Solutions Jobs

Gross Salary: Kes 30,000.00

Contract: Reliever for three months

This job vacancy is by Fanisi HR Solutions. Our Client in Nairobi’s Industrial Area is looking for a maternity leave reliever to take up a 3-month customer care position. The position requires someone who is available to start immediately.


  • Welcome clients and take them through all the company’s products
  • Offer excellent customer service
  • Book sales orders into the system and process invoice
  • Accurately dispatch orders, raise invoices and account for cash collected
  • Route planning for the drivers
  • Dispatch drivers or supplies on time
  • Effectively communicate to all stakeholders
  • Receive and make calls at the front office desk
  • Manage walk-in sales at the front office
  • Prepare sales and payment collection reports


  • Two years’ experience of customer service
  • Good working knowledge of computers
  • Excellent communication skills
  • Good command of both written and spoken English and Kiswahili
  • Ability to give full attention to customers
  • Strong analytical, problem-solving and decision-making skills
  • Strong sense of teamwork
  • High attention to detail
  • Must be highly dependable
  • High level of integrity
  • Very organized and able to handle multiple activities

How to Apply

If interested and qualified, please send your CV to by end day Tuesday 9th July 2019. Only those shortlisted will be contacted.