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Front Office Jobs, Administration Jobs, Fanisi HR Solutions Jobs

Gross Salary: Kes 30,000.00

Contract: Reliever for three months

This job vacancy is by Fanisi HR Solutions. Our Client in Nairobi’s Industrial Area is looking for a maternity leave reliever to take up a 3-month customer care position. The position requires someone who is available to start immediately.

Responsibilities

  • Welcome clients and take them through all the company’s products
  • Offer excellent customer service
  • Book sales orders into the system and process invoice
  • Accurately dispatch orders, raise invoices and account for cash collected
  • Route planning for the drivers
  • Dispatch drivers or supplies on time
  • Effectively communicate to all stakeholders
  • Receive and make calls at the front office desk
  • Manage walk-in sales at the front office
  • Prepare sales and payment collection reports

Qualifications

  • Two years’ experience of customer service
  • Good working knowledge of computers
  • Excellent communication skills
  • Good command of both written and spoken English and Kiswahili
  • Ability to give full attention to customers
  • Strong analytical, problem-solving and decision-making skills
  • Strong sense of teamwork
  • High attention to detail
  • Must be highly dependable
  • High level of integrity
  • Very organized and able to handle multiple activities

How to Apply

If interested and qualified, please send your CV to jobs@fanisi.net by end day Tuesday 9th July 2019. Only those shortlisted will be contacted.