NOT Getting Job Interviews? Get A Professional CV Today. Click Here For Details

Receptionist Jobs, Administration Jobs, Jobs In Nairobi

Job Summary

Our client is a premium barbershop located around Lavington/ Kileleshwa area that provides professional grooming services to its esteemed clients. From haircuts to massages, pedicures to facials. They are looking for a Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.


  • Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
  • Booking and confirming appointments via phone and email
  • Processing transactions (cash and credit cards) and issuing receipts
  • Offering beverages and chatting with clients who are in the waiting area
  • Welcoming walk-ins, answering questions about services and scheduling appointments based on availability
  • Informing clients about new services and discounts
  • Cross-selling services and products when appropriate (e.g. through informative brochures and gift cards)
  • Updating client records with contact and billing details, appointments and services offered
  • Managing the call center
  • Maintaining a tidy reception area
  • Order business cards, brochures and stationery as needed
  • Managing staff and keeping records of timings and conduct
  • Reporting directly to the owner


  • Diploma in a business related course.
  • Proven work experience as a Barbershop/Salon Receptionist, Front Desk Representative or similar role
  • Hands-on experience with office equipment, like printers and POS systems
  • Familiarity with processing transactions
  • Excellent communication abilities (verbal, phone and email) with a customer service attitude
  • Solid organization and record-keeping skills
  • An ability to remain calm under stressful circumstances
  • An ability to remain firm in the face of staff tensions
  • Females are highly encouraged to apply

How to apply

Interested candidates should email their CV stating their current salary to quoting the job title, “RECEPTIONIST” on the subject line.

Only shortlisted candidates will be contacted.