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Service Administrator Jobs, Administration Jobs, Sheer Logic Jobs

Job Description:

Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Service Administrator Position for one of our clients.

Role Purpose

  • Manage all sub-contractor account for installation in Nairobi and upcountry;
  • Allocation of jobs, material issue, coordinate with customer and sub-contractors on daily basis;
  • Monitor the installation quality of subcontractor, manage invoice and payment of sub-contractors;
  • Annual renewal of contracts, negotiation during contract signing, explore new sub-contractors, check and manage all compliance documents as per our client’s policy, manage PPE and other safety measures for sub-contractors;
  • Organize customer handling training / technical training;
  • Manage all inquiry for site survey and coordinate with technicians and customer for survey;
  • Timely forward the survey reports to sales engineers;
  • Manage service technicians on daily basis for site survey, repair and breakdown and scheduled services;
  • Manage effectively vehicles for service use;
  • Close all installation jobs on monthly basis;
  • Coordinate with account people for invoicing of jobs and monitor the payment collections;
  • Manage KPIs of technicians/their leaves/appraisals etc.
  • Make sure invoice are done on time for installation jobs and monitor the payments
  • Dispatch / manage technicians for daily activities
  • Coordinate with project engineers, sales engineers, service sales persons, repair and breakdown persons on daily basis.

Qualifications:

  • Minimum qualification of Graduate and experience in HVAC field;
  • Previous experience as a Service Sales the same industry for over 2 years;
  • Customer handling capability.

How to Apply:

Send your updated CV to recruitment@sheerlogicltd.com by 27th September 2019. Clearly indicate the job title.