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Corporate Relationship Manager Jobs, Banking Jobs, Finance Jobs, National Bank Jobs
Corporate Relationship Managers, Diversified Industries & Telecommunications
Primary Location: Kenya-Nairobi-Head Office-13th Floor
Organization: Corporate Banking Division
Number of Openings: 1
Closure Date: Dec 11, 2019
Job Description
Reporting to the Head, Diversified Industries & Telecommunications or Senior Manager, Diversified Industries & Telecommunications Sector within the Corporate Banking Division, the role holder will be responsible for business growth within Diversified Industries & Telecommunications within Corporate Banking Division through business acquisition of new business and portfolio growth. He/she will also be required to implement the Diversified Industries & Telecommunications Banking Business Development initiatives within the Corporate Division, influence business by determining innovative solutions, leverage best practice and assimilate with proven practices to ensure exceptional customer experience and efficiencies.

  • Implement the Diversified Industries & Telecommunications Banking Business Development initiatives in line with the Bank strategy and business growth plan.
  • Identify opportunities for growth and new business acquisition through market research, analysis and networking.
  • Develop, grow and maintain a strong client and transaction pipeline and convert these to businesses that achieve customer satisfaction, the banks financial budgets and strategic goals.
  • Actively market and drive the uptake of the Diversified Industries & Telecommunications Banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
  • Ensure day-to-day client relationship management and engagement with customers to foster a good and lasting business partnership of the customer and the Bank.
  • Promote excellent customer experience by driving and advocating customer requirements through the various functions in the bank to deliver high service standards that delight the bank’s customers.
  • Ensure full compliance with Diversified Industries & Telecommunications Banking standards while adhering of the Bank’s policies and procedures.
  • Partner with Regional Management, Branch Management teams and Support Functions to increase market share of the Diversified Industries & Telecommunications Banking segment with regard to customer numbers, products, service consumption and revenues while proactively reducing the non-performing loan book.
  • Collaborate with Branch Managers and ensure to drive account utilization and sustainable deposits.
  • Drive transactional income from Diversified Industries & Telecommunications Banking clients through effective customer service and cross selling the Bank’s products and services.
  • Establish profitable banking relationships with Diversified Industries & Telecommunications Banking clients by providing high quality banking and other financial services where the Bank operates
  • Provide feedback to Management on Diversified Industries & Telecommunications Banking market analysis and segmentation with regards to products, credit risk evaluation and customer feedback among others.
  • In liaison with other stakeholders, ensure quality portfolio management by effective identification of risks and their mitigations.
  • Conduct preliminary credit reviews and make recommendation for new and existing facilities in line with the Bank’s credit policy and Diversified Industries & Telecommunications Compliance guidelines.
  • Regularly monitor performing/non performing accounts within the assigned portfolio.
  • Support and coordinate post disbursement loan monitoring.

For the above position, the successful applicant should have the following:-

  • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
  • Master’s degree in a relevant field from a recognized institution is an added advantage.
    Relevant certification in business development Finance or its equivalent is an added advantage.
  • Five (5) years’ banking experience in the Financial/banking sector, three (3) of which should be in Relationship Management in Diversified Industries & Telecommunications.
  • Entrepreneurial and Commercial thinking
  • Excellent research, analytical, and problem-solving skills.
  • Integrity & courage to challenge actions within various business units and the status quo.
  • Strong persuasion, management and communication skills
  • Strong organizational skills
  • Excellent stakeholder management skills
  • Creative approach, with the ability to anticipate challenges and develop innovative solutions
  • Customer & Client Focused Innovation – able to meet the demands of internal and external customers
  • Meaningful Collaboration – Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
  • Ability to prioritize, meet deadlines and work under pressure
  • Excellent interpersonal, communication and presentation skills

How to Apply
Apply here for the Job