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Customer Service Internships, Internships In Kenya, Customer Service Jobs, Shopit Jobs
Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Vast product knowledge.
  • Ensure efficiency of the customer service process.
  • Ensure customer satisfaction through the provision of professional customer support.

Qualifications

  • Strong communication skills both oral and written.
  • A positive can-do attitude and a passion for the field of interest.
  • Must be exceptionally self-disciplined and have a very strong work ethic.
  • Strong problem-solving skills, with a bias to a sense of urgency.
  • Proactive, entrepreneurial and ability to sacrifice to deliver excellent results.
  • Personal qualities of integrity, initiative, and commitment to the company’s principles.

Note
Short listing will be on ‘first-come’ basis.
No fee is payable by candidates at any point of the recruitment process.
Only shortlisted candidates will be contacted.
How To Apply
Interested candidates should send their applications to resourcing@shopit.co.ke