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Chief Manager Jobs, IT Jobs In Kenya, KRA Jobs

Position: Chief Manger, ICT Infrastructure

Location: Nairobi

Job description

The Chief Manager, IT Infrastructure as the head of IT Infrastructure Section in ICT Division.  The overall responsibility for this position include following functions:


  • Data Centre Management;
  • System and Database Management;
  • Infrastructure Management, Design, and Planning;
  • IT Service Continuity, Availability, Capacity Planning and Service Monitoring
  • Design and implement short- and long-term strategic plans deliver network capacity needed to meet existing and future KRA IT infrastructure requirements.
  • Develops, implements, maintains policies, procedures, standards and associated training plans for network resource administration and appropriate use.
  • Responsible for strategic planning, design and deployment IT infrastructure and networks with support from vendors
  • Plans, acquires, and coordinates installation of in-house and remote hardware and software tools across the organization’s network and approves all upgrades.
  • Spearhead selection and implementation of suitable and cost effective technology solutions for use in KRA
  • Conduct research and make recommendations on network products, services, protocols, and standards in support of infrastructure procurement and implementation in a cost effective manner
  • Manages and ensures optimal operation of all network hardware and equipment, including routers, switches, UPSs, load balancers, security installations, VOIP, IP telephony
  • Responsible for Corporate Data Centre(s) including recovery sites and data security
  • Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
  • Tests networks & servers performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure
  • Responsible for system and database administration for all business systems
  • Provides leadership in the development, testing and support of the enterprise risk management program for business continuity and disaster recovery
  • Conducts IT infrastructure capacity planning, hardware and data centre equipment replacement strategy, service availability and monitoring.
  • Serves as a liaison person between the Authority, regulatory authorities/agencies and service providers on IT infrastructure and data networks aspects
  • Documents and maintains IT infrastructure assets inventory
  • Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management.


  • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
  • Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.
  • Cisco Certified Network Professional or Cisco Certified Internet Engineer
  • Certified Data Centre Professional
  • Oracle Certified Administrator
  • Red Hat/Unix/Linux Certified Systems Administrator
  • Microsoft certifications; Certified Systems Engineer (MCSE)
  • The post holder should have at least 7 years progressive experience in the IT environment, with at least 3 years’ experience at managerial level in large organisation
  • Extensive experience in Network, Data Centre and Database Management designs
  • Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery, databases.
  • Hands-on experience troubleshooting hardware such as servers, routers, switches, modems, network interface cards, databases and installing network cabling and telephony systems
  • Conversant with programming languages such as Python, .Net, PHP.
  • Knowledge in budgeting and cost management
  • Be performance driven
  • Demonstrate capacity in handling demanding leadership and management roles
  • Honest and of high integrity
  • Be resilient, focused, results oriented and a team player
  • Good understanding of the KRA’s goals and objectives.
  • Have strong analytical and problem solving skills
  • Have ability to pay attention to details and work under minimum supervision and for long hours
  • Strong interpersonal, written and oral communication skills.
  • Strong abilities to conduct research affecting business and propose suitable solutions/products
  • Ability to prioritize and proactively execute tasks in a high-pressure environment and make sound decisions in emergency situations.
  • Ability to present ideas in a user-friendly language
  • Have good negotiation skills

How to Apply

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