Travel Advisor Jobs in Kenya

Travel Advisor Job at Recours Four 
Our client is an internationally acclaimed Tours and Travel Company who hold the key to Kenya’s countless safari opportunities, ranging from traditional safaris in the wild and visits to coastal paradises, to cultural tours and mountaineering. They seek a Travel Advisor to add to their team.

Responsibilities for the Travel Advisor Job

  • Doing research and producing periodical newsletters with current offers to be sent out to clients
  • Doing regular check on the company website to ensure its up to date and running smoothly
  • Ensuring KWS park rules & hotel regulations are made clear to tourists
  • Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
  • Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels
  • Arranging to see vehicles (and if possible be accompanied by customer reps) before start of service to ensure quality and minimize customer complains
  • Briefing drivers before they depart for safari
  • Preparing welcome pack for tourists before departure for safari
  • Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged. (E.g. ensuring families are booked rooms closer together & pork is not served to Muslim guests etc.)
  • Being on standby ready to provide solutions in case of mishaps during safari
  • Coordinating with travel consultants to arrange flying & ground packages
  • Opening client tour files for upcoming tours especially groups
  • Making follow-ups for tour quotations
  • Ensuring that tours quotations are competitive inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients
  • Any other duty as may be assigned from time to time.

Qualifications for the Travel Advisor Job

  • Degree or a diploma in Tour operations or tourism management
  • Over four years experience as Tour consultant in a busy environment
  • Ability to use various tours/hotel booking systems
  • Team player
  • Excellent Communication and Interpersonal skills.

How to Apply
Applicants can send their CV and state the position applied for in their subject of the email to us before 5th July 2017. Applicants currently staying in Nairobi are encouraged to apply. Kindly do not apply if you do not meet minimum requirements. Email: recruitment@r4kenya.com

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