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Position: Supply Assistant-KRA

Location: Nairobi


Drawback, Refunds and rebates

  • Supporting KRA exports documentation to ensure all is per expected duty claim process
  • Collating all support documents for drawback, refunds and rebate
  • Computation, compilation and approval of all drawback, refunds and rebate vouchers for lodging with KRA.
  • Follow up of all claims documentation for submission to KRA system and documenting rejected claim
  • Support with periodic reports of exports, duty free deliveries, drawback, refunds as required from time to time

Exports Coordination

  • Keep track of all VEK/SVLK Exports to ensure efficient clearance as per prevailing KPI
  • Coordinate with all internal imports focal points to ensure no knowledge and process gaps and timely action by the focal points to alleviate clearance delays, demurrage and storage charges.
  • Support to all business Units in VEK and SVLK when declaring exports to ensure correct documentation.

Compliance with Regulatory framework

  • Maintain daily follow ups with Customs and exports Manager to ensure no negative publicity related to compliance issues and if any raise it immediately with supervisor.
  • Action on all non-compliance issues raised by CSD immediately they are raised and get formal confirmations from KRA on close-out of each.
  • Monitor changes in the above regulatory environment and focal points on the best way to comply.
  • Conduct monthly reconciliation with KRA KOSF to ensure all imported products have been fully accounted for and captured in KRA records.
  • Reconciliation of all KRA demands from Customs Services Department to ensure close-out and formal communication of the same by KRA
  • Building professional influential rapport with KRA and interpersonal skills to achieve objectives.
  • Delivery of timely status reports.
  • Compliance with KRA legal framework relating to this role
  • Risk of penalization by KRA and the resulting need to keep very good records to mitigate.
  • Challenge of ensuring effective supervision and performance of C&F agents
  • Working odd hours when supervising vessels discharge


  • Solid prior experience of customs processes
  • Solid prior experience regarding drawback refunds.
  • Proven analytical competencies
  • Strong and effective team player.
  • High integrity and strong character
  • Proven communication and inter-personal skills.
  • A sound understanding of accounting principles and concepts and their application and Proficient in IT especially Microsoft Office and SAP.
  • A working knowledge with relevant Tax laws (East Africa Community Customs Management Act)
  • Good business relationship and contacts with relevant Tax authority teams
  • Good communication skills.
  • Demonstrated evidence of Enterprise first values – Mastery
  • Income Tax / VAT/Customs & excise/EACCMA – Mastery
  • Accounting skills (working knowledge of standards/practice) – Knowledge
  • Displays personal effectiveness – Knowledge
  • Team Working – Skill
  • Correctness & integrity of figures – Skill
  • Demonstrate Courage – Knowledge
  • Good communications skills and ability to influence others – Skill
  • Shore Officer competences – Skill

How to Apply

Click here to apply

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