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Waiters/ Waitresses Job, Hotel Jobs In Kenya 2020,

Position: Waiters/ Waitresses

Location: Countrywide

Job Description

Lionsembi Communication Limited is a marketing and communication agency dedicated to building brands for Africa. We are looking to hire Waiters/Waitresses for one of our clients.

Responsibilities

  • Operates as the principal salesperson in the restaurant and ensures that guests are accorded high level of customer care. 
  • Ensures that the tables are well arranged and wiped before set-up is done. 
  • Ensures that the cutlery and crockery used by the guests are clean and properly polished. 
  • Sorts and polishes all menus before presenting them to the guests. 
  • Ensures that the glasses used for serving guests are clean and well-polished. 
  • Promptly and courteously takes orders for food and beverage from guests, posts the same in the POS and serve accordingly. 
  • Accurately records, pre-checks and picks-up all food and beverage.
  • Have a thorough understanding and knowledge of all food and beverage items on the menu and be able to recommend Food and Beverage combinations and up sell alternatives. 
  • Informs and explains all the day’s specials and makes suggestions on food & beverage items to the guests. 
  • Up-sell or promote all specials as well as promoting slow moving items. 
  • Draws a table plan for orders taken on each table. 
  • Ensures that the guest orders are served correctly (as per the guests’ specifications). 
  • Makes follow up on all orders posted. 
  • Keeps the guests informed of new developments in case of any delays. 
  • In addition to the above, the Waiter may be given such other duties, as the Management may deem necessary. 

Qualifications

  • Previous work experience as a waiter/waitress in a busy hotel
  • Some college qualifications in hospitality –essential
  • Trainees/ fresh graduates can also apply
  • Flexible to work in alternate shifts
  • Good communication skills
  • Very presentable with excellent customer service skills
  • Knowledge of various cuisines and drinks

How to Apply

Applications should be sent through hr@lionsembi.com by providing an updated Curriculum Vitae (CV) before20th October 2020 including details of your current telephone contacts and three referees. The position will be filled on a rolling basis.