Customer Service Representative Job, Customer Service Jobs 2021,
Title: Customer Service Representative,
Industry: Financial Services,
Our client is a financial institution that provides tailor-made financial services such as credit and saving services as well as insurance services to customers across the country. They seek to hire Customer Service Representatives who will be responsible for establishing, retaining, and deepening customer relationships by performing efficient and accurate banking transactions; and opening and closing accounts in support of the Sacco goals and objectives.
- Accurately open and close accounts in accordance with operating controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer assets.
- Demonstrate knowledge and understanding of the new accounts system database to manage and maintain customer account information
- Assist customers with telephone inquiries to provide solutions to their banking needs
- Assist customers with routine account-related requests; research and resolve account service inquiries/issues; and respond to client inquiries promptly, effectively, and professionally
- Perform teller responsibilities