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Community Manager Job, Latest Sales & Marketing Jobs,

Title: Community Manager – Co-working Space,

Location: Nairobi,

Salary: 80k – 100k,

Our client is an established Real Estate company offering premium real estate solutions. They seek to hire a Community Manager to handle leasing and management of premier co-working spaces and high end office suites. The incumbent will be tasked with giving a great member experience while executing sales and operational tasks with excellence.

Key responsibilities

  • Create a friendly environment to facilitate high member satisfaction
  • Plan and launch community initiatives to create connections between members of different organizations.
  • Running networking events and managing communications within the space and through digital vehicles.
  • Seek out information about the business and personal objectives of tenant organizations and their individual members.
  • Resolve issues between members quickly and in a manner that diffuses tension among different teams.
  • Foster a sense of inclusivity where fresh ideas are welcome.
  • Be knowledgeable about co-working space membership contracts and guidelines, explain these to prospective clients.
  • Oversee new member on-boarding and member moves out of the space.
  • Build a quarterly calendar of co-working events that engages all stakeholders and appreciation events (e.g., happy hours and themed parties)
  • Grow pipeline of Future members: Lead generation and sales-related events
  • Identify and network with external event organizers and encourage them to use our event space.
  • Proactively work on achieving sales objectives, occupancy rates and pricing.
  • Conduct tours for prospective members
  • Ensure that new members will fit with the co-working protocols including culture dynamics and mission
  • Manage all building operations to the satisfaction of members
  • Maximize up-time and availability of key facilities assets like the Wi-fi network, kitchen, printers/copiers
  • Keep members aware of facilities issues that may impact them
  • Submit maintenance tickets for repairs to the facility and key equipment.
  • Ensure cleaning is conducted to specifications
  • Manage a team to achieve the community, sales and facilities goals stated above
  • Be responsible for the professional development of each team member
  • Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals

Click Here To Apply

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