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Technical Projects & Installations Coordinator Job, Engineering Jobs 2021,

Title: Technical Projects and Installations Coordinator – Mombasa,

Industry: Manufacturing,

Location: Mombasa,

Reports to: Operations Manager,

Gross Salary: 60-75K,

Our client is a leading battery and renewable energy distributor in East Africa with branches in Kenya, Uganda, Tanzania and Zambia as well as a network of over 2000 distributors in the East African region. They seek to hire a Technical Projects and installations coordinator to carry out installations and servicing of SWH, PBU, Pumps, PV systems. 

 Key Responsibilities

  • Plan, coordinate, and supervise installation activities in the department
  • Carryout installation and testing of SWH, PBU, PV systems, pumps, and any other items as assigned.
  • Carryout site audits, ensure all installations are audited, prepare and submit a weekly report
  • Assist the sales team and other technicians in carrying out site surveys, designing systems, and offering technical advice where and when needed
  • Diagnose equipment and systems malfunctions both at the site and in the workshop, write a report on corrective action required, prepare and send quotation to the client.
  • Process warranty claims and ensures items replacement is done in time and as per the company policy
  • Monitor parts/installation consumables usage to determine if current stock levels are adequate for maintaining repairs/installations schedule and submits monthly requirements in time to procurement for action.
  • Attend to service calls out and ensure clients are billed for all call-outs as per the company policy.
  • Handle installation complaints and ensure their speedy resolution
  • Communication to clients on alarms logged through the remote monitoring system and ensure that the faults are resolved
  • Manage day to day interactions with clients either directly or indirectly, receiving both internal and external calls, responding to mail
  • Assist walk-in clients in the department.
  • Assist in opening of jobs, Invoicing, and or requisition of items from stores
  • Any other duty assigned

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