Branch Manager – Kisumu Job APA Life Assurance
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Branch Manager – Kisumu Job APA Life Assurance
Key Primary Responsibilities
- Building and strengthening business relationships with existing and prospective clients to achieve performance targets;
- Developing and constantly updating underwriting service standards and manuals in line with the customer service charter;
- Achieving departmental service standards in processing, approval and release of crucial documents within set Turn Around times;
- Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio;
- Collecting outstanding premium within the credit control policy;
- Managing the implementation of internal and external audit recommendations within the agreed timelines;
- Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs;
- Supervising unit managers (APA Life and APA Insurance) from the region;
- Complying with statutory, regulatory and internal control processes at the business units including internal and external audit recommendations;
- Developing departmental budget and business plans to achieve the set company targets;
- Entrenching performance based appraisal of departmental staff in line with their set KPIs and departmental targets;
- Participating in company CSR and brand building activities in liaison with other departments;
- Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
- Implementing interdepartmental SLA in liaison with other departmental heads;
- Participating in management meetings, projects and committees as assigned.
Academic Qualifications
- Bachelor’s degree in Insurance or an equivalent.
Job Skills And Requirements
- Sales skills
- Interpersonal and Communication skills
Professional Qualifications
- ACII/AIIK
Experience
- At least 6 years relevant experience
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