Commercial Intern Job BURN

Duties and Responsibilities

• Daily Data Analysis: 
  • Analyze daily reports from Business Intelligence on customer repayment efficiency and stove usage in Kenya and Tanzania. 
  • Identify and flag customers below the repayment efficiency threshold. 
• Flagging & Reporting: 
  • Compile a daily list of customers with low repayment efficiency and share it with the agent care team for follow-up. 
  • Monitor stove usage patterns and identify opportunities for improvement. 
  • Propose and assist in implementing initiatives aimed at improving commercial operations. 
  • Work with the agent care team and sales agents to resolve issues impacting customer behaviour. 
  • Support the Agent care manager and projects manager with weekly reporting as required 
• KPI Calculations: 
  • Calculate and track commercial team KPIs i.e. Team Leaders, sales agents, etc 
  • Provide regular performance updates to leadership based on the set metrics. 
• Support Commercial Strategy: 
  • Assist the commercial team with additional tasks related to commercial projects, market analysis, reporting, and business operations as needed. 

Key Performance Indicators (KPIs): 

• Assisting the team in driving repayment efficiency initiatives 
• Ensure the accuracy of daily reports sent to the agent care team. 
• Timeliness in calculating and reporting KPIs for team leaders 

Skills and Experience: 

• Bachelor’s degree in Business, Finance, Economics, or a related field. 
• Strong analytical skills with a focus on data analysis and reporting. 
• Excellent communication skills and ability to collaborate with cross-functional teams. 
• Proficiency in Microsoft Excel and data analysis tools. 
• Ability to work independently and manage tasks with minimal supervision. 

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How To Apply

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