Operations Supervisor Job d.light
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Operations Supervisor Job d.light
Position Description
The Operations Supervisor is responsible for managing and supervising operations for refurb and value-added production activities in Kenya.
Roles & Responsibilities:
Coordinate with Business Desk:
- Collaborate with the business desk team for Jira account generation, scanning, and printing.
Team Training and Supervision:
- Train and supervise the shop floor team to ensure effective operations.
- Oversee daily activities to ensure efficient workflow and high productivity.
- Provide guidance and support to help team members achieve their performance goals.
- Conduct regular performance reviews and offer constructive feedback.
Operational Management:
- Plan and manage Value-Added (VA) processes and refurbishment projects.
- Oversee and review VA and refurbishment reports.
Inventory Management:
- Manage inventory on the shop floor and coordinate with supply chain and procurement teams to maintain stock levels.
- Ensure a continuous and timely supply of materials to the warehouse and production.
Quality Collaboration:
- Work with the quality team on Incoming Quality Control (IQC) and Outgoing Quality Control (OQC) for VA and refurbishment activities.
Resource Management:
- Handle workforce management, including recruitment and maintaining team motivation.
- Allocate and utilize resources such as personnel, equipment, and materials for optimal productivity.
Rework and Quality Screening:
- Coordinate and oversee necessary rework and quality screening.
Process Optimization:
- Manage and enforce Standard Operating Procedures (SOPs) on the shop floor.
- Identify areas for improvement and implement changes to enhance efficiency and effectiveness.
- Ensure compliance with company policies, safety regulations, and quality standards.
- Collaborate with other departments to streamline processes and boost overall performance.
Continuous Improvement:
- Prepare and implement countermeasures and improvement plans.
- Foster a culture of continuous improvement by encouraging innovation and best practices.
- Stay updated on industry trends and emerging technologies to maintain team competitiveness.
Reporting and Documentation:
- Prepare and maintain accurate records, including daily reports, shift schedules, and performance metrics.
- Analyze data and generate reports to support management decision-making.
Problem Solving:
- Address and resolve operational issues to minimize workflow disruptions.
- Develop contingency plans and strategies to handle risks and unexpected challenges.
Health and Safety:
- Promote a safe working environment by enforcing health and safety protocols and conducting regular inspections.
- Lead safety meetings and ensure team awareness of safety procedures.
Communication:
- Maintain clear communication with upper management, team members, and other departments.
- Facilitate regular team meetings to discuss goals, performance, and areas for improvement.
KPIs
- Cost Optimization of value-add activities
- Record Keeping and Reporting
- Inventory Management
- Stock Movement
- Stock Reconciliations
- Stock Control
Requirements
Desired Skills and Experience
- 2 to 5 years of prior work experience with degree or diploma in business management, operation, engineering or a related field is required
- Must have high level of ownership and accountability
- Must be able to maintain control while reacting quickly and developing solid solutions in a dynamic environment.
- Strong mindset for continuous improvement and meeting or exceeding expectations and able to demonstrate complete discretion and confidentiality
- Excellent communication, computer, math, analytical, and strong problem solving and decision-making skills
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