Engineer, Cyber Security Operations Job Corporate Staffing

Reports To: Head of Technology Security,

Gross Salary: Competitive,

Our client is an ICT firm that develops ICT solutions, seeking to hire an Engineer, Cyber Security Operations. The Engineer, Cyber Security Operations is responsible for the day-to-day running of security programs, including Patch and Vulnerability Management, Incident Response, and Security Monitoring. The role will work closely with the Cyber team to manage support SLAs and handle the management and closure of Technology audit issues within Digital Business. The role also includes maintaining an up-to-date asset register.

The Engineer will lead and coordinate all cyber security operation activities across 5 markets (Kenya, Tanzania, Rwanda, Ghana, and Ivory Coast) in collaboration with the Cyber team.

Key Responsibilities:

• Patch and Vulnerability Management: Maintain a robust PVMG process by working with system and application custodians to ensure vulnerabilities are closed within SLA (25%).
• Audit: Track all audit issues within Technology and ensure they are closed within the agreed timelines (35%).
• Security Monitoring: Onboard all Digital Business assets to SIEM and perform SOC L2 role for NCBA Digital Business systems (25%).
• Leadership: Manage and coordinate cyber operation initiatives, ensure support SLAs are compliant, and report on key cyber operations metrics to senior management (15%).

Main Activities:

• Perform regular vulnerability assessments and compliance hardening reviews on Digital Business assets.
• Serve as the primary point of contact and escalation point for Security Administration tasks.
• Onboard all Digital Business systems to SIEM for monitoring by L1 teams.
• Perform SOC L2 role by investigating, closing, and reporting all cyber incidents affecting Digital Business systems.
• Coordinate and track the closure of all audit issues within Technology.
• Maintain an updated asset register for all servers and applications.
• Follow up with system custodians to ensure identified risks are addressed within the agreed timelines.
• Continuously review and improve cyber processes to ensure efficient support to the agile software development process.
• Work with the group Cyber team to fine-tune controls to protect Digital assets.

Qualification and Skills 

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in Cyber Security systems administration, e.g., Intrusion Prevention Systems, Web Application Firewalls, Remote Access, Content Filters, Endpoint Protection, Vulnerability Management solutions, etc.
• Minimum of 2 years’ experience working with Networking and Operating Systems (e.g., Cisco, Huawei, Windows, Linux).
• Information Security certifications (e.g., CEH, CISSP, CISM, CISA, GIAC, CPTP, OSCP).
• Hands-on experience in software development with major languages like Java, C++, C#, and using relational databases (e.g., Oracle, MS SQL).
• Working knowledge of Cloud technologies (e.g., AWS, Azure, Google, Huawei).
• Excellent analytical, problem-solving, and reporting skills.
• Knowledge of systems and processes within the Financial Services industry.
• Experience in leading teams of security analysts is an added advantage.

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