Customer Success Executive (Water Sector) Job IRES

Job Summary:

The Customer Success Executive will be responsible for driving sales and sector development initiatives across various touchpoints. The objective is to promote our training and professional services, enhance client relationships, and achieve revenue targets.

Key Responsibilities:

Sales Strategy and Planning:

  • Develop and implement a comprehensive sales strategy targeting the Water sector.
  • Identify potential clients and market opportunities
  • Set clear sales objectives and performance metrics aligned with organizational goals.

Client Relationship Management:

  • Establish and maintain strong relationships with key stakeholders
  • Ensure high levels of client satisfaction and retention through effective communication and service delivery.

Business Development:

  • Identify and pursue new business opportunities, partnerships, and collaborations.
  • Represent the organization at industry events, conferences, and networking opportunities.
  • Collaborate with other departments.

Sales Execution:

  • Conduct market research to stay informed about industry trends, competitive landscape, and emerging opportunities.
  • Develop and deliver compelling sales pitches and presentations to potential clients.
  • Negotiate contracts and agreements to secure new business.

Sales Performance and Reporting:

  • Meet and exceed sales targets and organizational revenue goals.
  • Utilize CRM tools to track and manage sales activities, client interactions, and performance metrics.

Qualifications:

  • Bachelor’s Degree in Water Resource Management, Hydrology, or a related field.
  • Sales Certification will be an added advantage.
  • More than 2 years’ experience in sales, preferably within the water sector.
  • Strong understanding of sustainability practices and industry trends.
  • Proven track record of meeting or exceeding sales targets and driving revenue growth.
  • Excellent communication, negotiation, relationship-building, and presentation skills.
  • Ability to develop and implement effective sales strategies.
  • Proficiency in CRM tools, Microsoft Office Suite, and sales performance tracking.
  • Ability to build and maintain relationships with diverse stakeholders.
  • Self-motivated, results-oriented, and able to work independently and as part of a team.
  • Strong understanding of sustainability practices and industry trends.

If you are passionate about driving sales and fostering growth in the Water sector, we invite you to apply and join our dynamic team at Indepth Research Institute.

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How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for the role to hr@indepthresearch.orgby the close of business on Friday, 22nd November 2024. Please quote the job title in the subject line of your email. All documents MUST be in PDF. Only shortlisted candidates will be contacted.