Customer Service Agent Job Lifebank

LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets. The company’s technology, infrastructure, agile production, and distribution networks enable hospitals in emerging markets to catch up with their global peers. The company has distributed 45,000+ medical products to 1000+ healthcare facilities, saving 18,000+ lives across Nigeria and Kenya. At LifeBank, we are the technology-led healthcare system for the future.

We are recruiting to fill the position below:

Job Title: Customer Service Agent

Location: Nairobi, Kenya

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Job description

Communicating regularly with the Head of Operations and Director of Fulfillment

Responsibilities

• Overseeing the operations of Medical Dispatch Riders
• Responsible for the onboarding and management of vendors within LBK
• Ensuring OVA compliance
• Facilitating the processing of orders in real-time
• nsuring full compliance with all operational regulations

Requirements

Education and Qualification:

• Bachelor’s degree
• At least 2 years of experience in Customer facing or operation roles

Salary: KSh 40,000 Monthly (Gross).

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How To Apply

Interested and qualified candidates should send their Resume to: team@lifebank.ng using the Job Title and location as the subject of the mail.

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