Retention Account Manager Job Glovo

Responsibilities

• Onboard new partners on our platform by providing them with all the necessary tools and information to start working
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners
• Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar
• Drive deals to closure in a new business environment
• Identifying accounts whose revenue may be shrinking to address any ‘at risk’ partners and reach out to these accounts to ensure they are retained
• Retain and grow revenue from existing advertisers
• Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference.

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Qualifications

• Bachelor’s degree in business, marketing or sales
• Strong business knowledge. +1 years of account manager
• Have excellent communication skills: Proficiency in French and English 
• Detail-oriented, proactive, organized and autonomous
• Negotiation skills
• Data-driven profile
• An empathetic, inclusive, and curious attitude
• Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)
• Ability to influence stakeholders to help achieve your goals
• Experience with online productivity tools such as Office 365, Salesforce
• Experience in a high-growth digital startup business is a plus.

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How To Apply

Click here to apply

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