Receptionist Job Savannah Healthcare

Purpose of the job:

The job holder will be responsible for patient registration with accurate information, verifying insurance benefits and eligibility.

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Summary of Duties and Responsibilities:

  • Registration of patients accurately and timely and inputting the details into the Health Management Information System (HMIS).
  • Assisting patients to fill claim forms.
  • Collect applicable co-pays.
  • Preparing new medical record files and retrieving of the same on request
  • Arranging patient files in a predesigned order and ensuring no notes are lost when sending the file out.
  • Recording outpatient diagnosis in the morbidity register and compiling outpatient statistics on daily basis for administrative use
  • Attending to queries and enquiries related to medical records functions and retrieval of requests to the authorized staff
  • Obtaining insurance preauthorization’s on behalf of insurance covered patients.
  • Ensuring services are rendered to Bonafide corporate scheme beneficiaries
  • Validating corporate patients ensuring correct documentation is given and properly filled.
  • Processing patient admission and liaising with the Nurse for bed allocation.
  • Establish accurate, honest and positive relationship with internal and external customers.

Minimum Qualifications:

  • Diploma in Health Records/Medical Records from a recognized institution
  • At least 2 years’ experience in a busy medical facility
  • Good understanding of Hospital Management Information System (HMIS)
  • Good communication skills
  • Ability to multi-task
  • Highly organized and good planner
  • Ability to maintain confidentiality
  • Keen attention to detail

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How To Apply

Interested and qualified candidates are encouraged to forward their applications indicating their expected salary with detailed CV including 3 referees, telephone contact and email address to careers@savannahhealth.co.ke on or before 13th May 2025. Quote the position you are applying for as the subject e.g. “Pharmaceutical Technologist”

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