HR Officer – Medical Centres Job Avenue Healthcare

Job Objective/Purpose

Responsible for the implementation of the Organization’s policies through systems and practices that contribute to building the organization’s human capital in line with Company goals

Key Responsibilities

  • Balance the manpower staffing levels (Permanent, Contract & Locum Staff) for the respective units in liaison with the Senior HR Business Partner
  • Be a first point of contact for staff queries on HR related issues and escalating this to the HR Business Partner when need arises.
  • To deputize with prior authorization by the HR Business Partner as a panel member in selection and recruitment interviews. Keep a record of interviewed candidates and their scores to ensure transparency of the process and for reverting to runners up if the situation so demands.
  • Maintain up to date contracts, licenses for all medical staff, including locum to ensure compliance and accurate data base.
  • In liaison with the Senior HR Business Partner, Provide support in the timely generation and consolidation of HR reports.
  • Maintain and update staff information on the database in HRMIS. Ensure that hard copy personnel files and soft copies are confidentially maintained and any disclosure subject to authorized approval.
  • In liaison with the Senior HR Business Partner, advice and support managers/supervisors on leave management.
  • In liaison with the Senior HR Business Partner, advice line managers and other employees on employment law and the organizations policies.
  • Assist staff to understand their job descriptions, functions, roles & responsibilities, how they fit into the overall organization structure and the criteria for performance evaluation, personal development, and growth. 
  • In liaison with the Senior HR Business Partner, advising line managers and staff on handling of disciplinary issues.
  • In liaison with the Senior HR Business Partner and in consultation with the relevant line managers, ensure payroll data such as staff locum/external locum payment is accurate and timely for dissemination to the payroll department.
  • Responsible for monitoring employee confirmation dates and to proactively follow-up with the relevant managers to ensure conformity with the stipulated policy as may be in place.
  • Assist the Senior HR Business Partner with planning and organizing scheduled training programs.
  • Coordinate with line managers to ensure that new staff/locums are taken through the on-the-job orientation and facilitate scheduled induction programs.
  • Ensure that uniforms & name tags are issued on time per the standard schedule and that when staff exit, these are returned and accounted for
  • Support and coordinate performance cycle by ensuring timely compilation of documentation and reporting.
  • Ensure closure of all Internal Audit Issues per plan to achieve a score of = or > 95%
  • Ensure achievement of Quality Scores of = or > 75%
  • Liaise with the unit managers/branch managers to ensure that all staff annual licenses are processed & renewed in good time.
  • Ensure submission of Standardized Rotas and upload files by 7th of every month, Registration of new staff, coordination and submission of T&A reports

Job Objective/Purpose

Responsible for the implementation of the Organization’s policies through systems and practices that contribute to building the organization’s human capital in line with Company goals

Key Responsibilities

  • Balance the manpower staffing levels (Permanent, Contract & Locum Staff) for the respective units in liaison with the Senior HR Business Partner
  • Be a first point of contact for staff queries on HR related issues and escalating this to the HR Business Partner when need arises.
  • To deputize with prior authorization by the HR Business Partner as a panel member in selection and recruitment interviews. Keep a record of interviewed candidates and their scores to ensure transparency of the process and for reverting to runners up if the situation so demands.
  • Maintain up to date contracts, licenses for all medical staff, including locum to ensure compliance and accurate data base.
  • In liaison with the Senior HR Business Partner, Provide support in the timely generation and consolidation of HR reports.
  • Maintain and update staff information on the database in HRMIS. Ensure that hard copy personnel files and soft copies are confidentially maintained and any disclosure subject to authorized approval.
  • In liaison with the Senior HR Business Partner, advice and support managers/supervisors on leave management.
  • In liaison with the Senior HR Business Partner, advice line managers and other employees on employment law and the organizations policies.
  • Assist staff to understand their job descriptions, functions, roles & responsibilities, how they fit into the overall organization structure and the criteria for performance evaluation, personal development, and growth. 
  • In liaison with the Senior HR Business Partner, advising line managers and staff on handling of disciplinary issues.
  • In liaison with the Senior HR Business Partner and in consultation with the relevant line managers, ensure payroll data such as staff locum/external locum payment is accurate and timely for dissemination to the payroll department.
  • Responsible for monitoring employee confirmation dates and to proactively follow-up with the relevant managers to ensure conformity with the stipulated policy as may be in place.
  • Assist the Senior HR Business Partner with planning and organizing scheduled training programs.
  • Coordinate with line managers to ensure that new staff/locums are taken through the on-the-job orientation and facilitate scheduled induction programs.
  • Ensure that uniforms & name tags are issued on time per the standard schedule and that when staff exit, these are returned and accounted for
  • Support and coordinate performance cycle by ensuring timely compilation of documentation and reporting.
  • Ensure closure of all Internal Audit Issues per plan to achieve a score of = or > 95%
  • Ensure achievement of Quality Scores of = or > 75%
  • Liaise with the unit managers/branch managers to ensure that all staff annual licenses are processed & renewed in good time.
  • Ensure submission of Standardized Rotas and upload files by 7th of every month, Registration of new staff, coordination and submission of T&A reports
  • Time and Attendance.
    • Ensure monthly adherence to planned Rota  
    • Ensure monthly time and attendance compliance rate of <80%Registration of staff and their dependents on the HRMIS/MED360. 
  • Assist the line managers in implementing and introducing employee engagement strategies that will contribute to teamwork and will enable a conducive working environment.
  • Carry out exit interviews and ensure that the exit process is done seamlessly.
  • Perform any other duty as assigned by the supervisor in line with the job description

Person Specification

  • Degree in HR or business-related field
  • Relevant HR certification is an added advantage
  • 3 years HR experience 
  • Organizational awareness and detail-oriented
  • Strong interpersonal and communication skills, teamwork and reliability
  • Time and Attendance.
    • Ensure monthly adherence to planned Rota  
    • Ensure monthly time and attendance compliance rate of <80%Registration of staff and their dependents on the HRMIS/MED360. 
  • Assist the line managers in implementing and introducing employee engagement strategies that will contribute to teamwork and will enable a conducive working environment.
  • Carry out exit interviews and ensure that the exit process is done seamlessly.
  • Perform any other duty as assigned by the supervisor in line with the job description

Person Specification

  • Degree in HR or business-related field
  • Relevant HR certification is an added advantage
  • 3 years HR experience 
  • Organizational awareness and detail-oriented
  • Strong interpersonal and communication skills, teamwork and reliability

Read>>>Top 5 Qualities Interviewers Look for in Candidates

How To Apply

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