Monitoring and Evaluation Officer Job Mercy Corps

Essential Responsibilities

STRATEGY AND PLANNING

  • Support the development and rollout of the USAID Nawiri Monitoring, Evaluation, and Learning (MEL) strategy and tools at the sub-county level, ensuring alignment with program objectives and responsiveness to local contexts.
  • Actively participate in county and sub-county program coordination and collaboration platforms, promoting the use of data and evidence to inform adaptive program management and decision-making.
  • Contribute to program targeting, design, integration, layering, and sequencing of interventions, and support the tracking of resilience programming across county and sub-county levels.
  • Provide M&E leadership and technical guidance to program teams and M&E Assistants at the sub-county level, ensuring coherence, quality, and integration of MEL activities across program components.
  • Contribute to strategic reviews, reflection sessions, and learning events at the sub-county level by delivering timely, data-driven insights that support adaptive learning and informed course corrections.

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PROGRAM MANAGEMENT

  • Lead data collection, collation, validation, and analysis of program data across county, sub-county, and ward levels. Conduct regular Routine Data Quality Assessments (RDQA) in collaboration with the program team to ensure data quality and timely reporting.
  • Oversee the implementation of MEL systems at the sub-county level, ensuring alignment with the MEL Plan and consistent monitoring of progress against strategic objectives.
  • Develop and execute supportive supervision and mentoring plans—together with the County MEL Coordinator—to strengthen the program team’s capacity in data collection, entry, analysis, and use for decision-making.
  • Facilitate Collaborating, Learning, and Adapting (CLA) processes by organizing learning reviews, reflection sessions, and supporting the integration of evidence into adaptive programming and course correction at the sub-county level.
  • Collaborate with the MIS team to support program participant registration and ensure regular updates and maintenance of databases at the sub-county and ward levels.
  • Support County Program teams in the preparation of quarterly and annual reports and in verifying the accuracy and completeness of reported data.
  • Contribute to the county government M&E system strengthening at the sub-county and ward levels, including the rollout of Actionable Context Monitoring Systems and promoting data use for local planning and decision-making.
  • Participate in key program assessments—including annual surveys, qualitative inquiries, and post-distribution monitoring surveys—to assess the effectiveness and efficiency of USAID Nawiri programming and fulfill BHA reporting requirements.
  • Ensure adherence to Mercy Corps’ Program Management Minimum Standards, including the integration and monitoring of the Community Accountability Reporting Mechanism (CARM).

TEAM MANAGEMENT

  • Foster a collaborative and inclusive team environment that emphasizes mutual respect, continuous learning, and high-quality MEL performance.
  • Communicate clear roles, responsibilities, and performance expectations; promote accountability through regular coaching, performance feedback, and recognition of achievements.
  • Build MEL capacity among county and partner staff through targeted training and ongoing mentorship, supporting the effective use of tools, systems, and data for learning and decision-making.
  • Ensure team members understand and comply with Mercy Corps’ Code of Conduct, USAID policies, and the Principles of Humanitarian Accountability; report any instances of non-compliance in a timely manner.
  • Facilitate regular reflection sessions with program teams to review monitoring data and draw insights that inform programming and learning at sub-county and ward levels.
  • Support the timely preparation and submission of weekly, monthly, quarterly, and annual donor reports, ensuring alignment with agreed performance indicators and deadlines.

REPRESENTATION

  • Build and maintain strong, collaborative relationships with consortium partners, local government stakeholders, and other development actors to advance MEL objectives at the sub-county level.
  • Represent Mercy Corps in relevant coordination platforms, technical working groups, and learning forums, effectively communicating project progress, findings, and innovations.
  • Promote Mercy Corps’ values and technical excellence by actively sharing programmatic insights, learning, and best practices with external stakeholders.
  • Uphold a high standard of professionalism, serving as a trusted and credible representative of Mercy Corps and the USAID Nawiri program in all engagements.

SECURITY

  • Ensure full adherence to Mercy Corps’ security policies and protocols, promoting a culture of safety and risk awareness within the sub county MEL team.
  • Proactively monitor and address security concerns in collaboration with field and security focal points, ensuring all MEL staff operate in safe and secure environments.

ORGANIZATIONAL LEARNING

  • Contribute to Mercy Corps’ culture of continuous learning and improvement by dedicating time to personal and professional development, innovation, and knowledge sharing.
  • Actively participate in learning initiatives, communities of practice, and reflection sessions to enhance program quality and promote adaptive management across teams.

SAFEGUARDING RESPONSIBILITIES

  • Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.
  • Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.
  • Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.

Minimum Qualification & Transferable Skills

  • Bachelor’s degree in Social Sciences, Statistics, International Development, Public Health, Agriculture, or a related field. Coursework in Monitoring & Evaluation (M&E), research methods, statistical analysis, or organizational development is highly desirable.
  • Minimum of 2–4 years of relevant experience in monitoring, evaluation, and learning (MEL), preferably within development or humanitarian programs.
  • Familiarity with USAID-funded projects, particularly USAID/BHA programs, and understanding of their MEL policies, guidance, and reporting requirements is a strong asset.
  • Demonstrated understanding of core MEL concepts and frameworks, including Theories of Change, Results Frameworks/ LogFrames, MEL Plans, and data collection tools.
  • Strong writing, data analysis, and reporting skills, with the ability to synthesize complex information into clear, actionable insights.
  • Solid knowledge and practical experience in both quantitative and qualitative data collection and analysis, including ability to apply basic statistical concepts (e.g., measures of central tendency and dispersion).
  • Proficiency in Microsoft Excel and at least one data analysis or visualization tool (e.g., SPSS, STATA, Power BI, or Tableau) for managing and presenting data.
  • Fluency in spoken and written English is required; knowledge of local languages spoken in the project area is an added advantage.

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How To Apply

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