Quality & Learning Manager Job Marriott

Job Summary

• Specializes in performance development and learning delivery of brand and service-related topics to support the hotel’s human capital development strategy.
• Plans and executes key learning delivery and leadership development activities.
• Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors and leaders.
• Is the subject matter expert on brand and leadership development tools and resources, educating all leaders in their resources and assisting in their development as requested/appropriate.

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• Monitors compliance of all required training, including training programs for new hires, brand training initiatives, brand related learning audits/checks and working directly with DHR as well as Heads of Departments to drive compliance for all required training. Verifies programs/processes are effectively implemented to accomplish objectives in alignment with broader business objectives.

Qualifications

Education and Experience

• 4-year degree from an accredited university in Human Resources, Business Administration, or related major.
• Prior work experience in hotel-based Training, Generalist role or Human Resources Manager role.
• Brand Trainer Certified (Marriott) or an equivalent in adult learning/platform skills certification (external).
• Multi-lingual experience an added advantage.

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How to Apply

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