Collection Officer Job Tenakata

Key Responsibilities

• Ensure targets are met in minimizing credit losses and maximizing recoveries
• Provide timely feedback concerning customers’ payment behavior to management and the business strategies
• Contacting defaulting customers, either calling or visiting them with a view to negotiating a settlement
• Work closely with BDOs on their bad debt portfolios
• Preparing, analyzing, and submitting regular reports in relation to overdue accounts, recovery plans, and risk exposures.
• Identifying, assessing, and evaluating risk areas in recovery and making appropriate recommendations.
• Implement data clean-up procedures and corresponding changes when necessary and as appropriate to ensure correct and up-to-date credit data of the MSME.
• Ensure the recovery of outstanding loan amount and ensure that the process of realization of securities is handled procedurally in order to avoid delay through intermittent litigation, while at the same time ensuring that the defaulting client%u2019s rights are respected in order to avoid potential risk exposure to society through litigation or adverse publicity.
• Approve loans within the limit and facilitate further approval by the Branch manager for loans above the limit
• Reviewing capacity needs, supervising, and initiating training needs for the personnel in the credit department.
• Performing such other tasks and duties as the Company may from time to time designate as forming part of the Employee’s job description

Qualifications

• A good level of general education- Diploma or degree
• Computer literacy
• Educational background in sales/Marketing
• Experience in a financial institution and dealing with customers at the bottom of the pyramid will also be an added advantage
• Minimum of 1 year of relevant experience in debt recoveries.

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How to Apply

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