Kenya Red Cross Society Barista & Instructor Job

Barista & Instructor Job, Current NGO Jobs In Kenya,

What you will do

Responsible for making and serving quality hot and cold beverages and pastries to guests and students, receiving & managing payments for orders made, and keeping the coffee shop area clean and well organized.

Coffee Roasting to replenish stocks according to the client’s demands.

Your key Responsibilities:

• Understand and meet customer needs and appropriately promote our products to enhance service delivery.
• Prepare and serve Specialty Coffee beverages that meet the set quality brand standards to our clients while adhering to the Health, Safety, and Sanitation guidelines.
• Respond appropriately to customer specifications, preferences, concerns, and complaints politely and efficiently.
• Observe Brand standards and procedures for the operational flow of the coffee station.
• Adhere to the standards for merchandising, stocking, rotating, and storing products.
• Perform all cleaning tasks by the cleaning standards.
• Ensure proper usage and maintenance of all machinery & equipment and supplies provided at the coffee station.
• Handle cash, and facilitate m-pesa pay bill payments accurately while following appropriate money-handling procedures.
• Make orders for new stock and ensure proper inventory stocking at all times.
• Be responsible for self-initiated or company-sponsored learning and also train others in various aspects of the Barista role.
• Any other duties assigned by management.

Qualifications

Minimum requirements:

• A College Diploma is preferred but a Bachelor’s degree with a hospitality background is an added advantage
• 2 years experience as a Barista
• working knowledge of coffee preparation and service
• working knowledge of coffee equipment
• knowledge of the food and beverage sequence of service
• working knowledge of Micros and Navision
• numeracy and cash-handling skills
• Demonstrate continuing professional development
• Sound knowledge and understanding of best practice locally and internationally in regards to Stores/Procurement
• A deep understanding of, commitment to, and involvement in the hospitality industry

Key Skills and Personal Attributes

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of clients in a diverse community.
• Ability to gather data, compile information, and prepare reports.
• Ability to communicate effectively, both orally and in writing.
• Customer service orientation
• Communication & interpersonal skills
• Team member
• High energy level
• Time management
• Organizational skills
• Professionalism
• High integrity levels

How To Apply

Click Here To Apply

Closing Date: 20th December 2023