Head of Business Development Job Corporate Staffing

Sales & Marketing Jobs In Kenya

Industry: Fintech,

Location: Nairobi,

Gross Salary:  300-350k,

Our Client is an established African digital bank. They are looking to hire The Business Development Manager’s whose primary responsibility involves identifying and actively seeking out business opportunities related to vehicle financing (which includes log book loans and asset financing) and SME lending via the app. This individual should be result-oriented relying on data and focused on achieving measurable outcomes to ensure the product’s alignment with the company’s objectives. Additionally, they must work diligently to uphold the product’s competitive edge and promptly respond to changing market dynamics and customer needs.

Responsibilities

• Execute the organization’s strategic plan for vehicle financing (which includes log book loans and asset financing) and SME lending via the app with a strategic approach and emphasis.
• Develop a focused strategy for business growth that aligns with our overall approach, boosting the bank’s ability to increase business, lending, and generating revenue from both current and new customers, with a strong emphasis on maintaining high customer retention.
• Establish goals and tactics for expanding our product and revenue in the field of vehicle financing.
• Define targets for the business development team and create strategies to attain them.
• Lead market research efforts to understand customer preferences and needs, devising and executing new initiatives targeted at the right markets.
• Create and implement cost management strategies to enhance profit growth.
• Provide effective leadership, fostering a conducive work environment, and ensuring team satisfaction.
• Introduce a Management Information System (MIS) for ongoing monitoring of Credit Sales Department performance, customer and product profitability, and customer satisfaction.

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• Oversee the performance of the Credit Sales teams through regular business evaluations, coaching, mentoring, resource allocation, and, when necessary, corrective measures for underperformance.
• Lead in performance management, employee development, talent management, and the establishment of a high-performance work environment through coaching, mentorship, and training for business development staff.
• Take full responsibility for log book loans and asset financing and supervise all sales and business development functions across the product.
• Strengthen controls and monitoring mechanisms to ensure high-quality lending and full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines, and relevant provisions of the Banking Act related to lending.
• Ensure the confidentiality and integrity of customer information.
• Incorporate strategic marketing, emphasizing the creation of a competitive edge in a changing market while leveraging the products unique capabilities.
• Improve customer relationships by providing, communicating, and delivering value-based solutions to customers, shareholders, and partners.
• Actively seek out sales leads in vehicle financing and guide them through the sales process.
• Design a distinctive customer experience tailored to individual customer needs, optimizing interactions with the product and offerings to consistently provide and continually enhance the experience.
• Align sales and service efforts to cultivate a customer service culture as the basis for business growth thus building relationship with our clients
• Fulfill any other duties assigned in accordance with organizational goals and objectives Top of Form.Top of Form

Qualification and Experience Requirements

• University Degree in Business related field.
• Master’s in business administration in marketing or strategic management is an added advantage.
• At least 5 years fintech experience in business development.
• Proficiency in computer use including MS Office tools and banking systems.
• Microfinance experience would be considered an advantage
• Experience with customer management, marketing, and relationship management.
• Strong reporting and presentation skills, communication skills, organization skills, time management skills and Motivational skills.
• Proven ability to generate new business.
• Strong analytical and interpersonal skills.
• Ability to make prompt decisions and be independent in problem solving.

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How To Apply

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