Administration Jobs In Kenya

Reporting to: Program Director,

Industry: Financial,

Location: Nairobi,

Gross Salary: Kshs 100k – 150k

Our client is seeking to hire a Program Manager who will be responsible for the delivery of company projects from end to end. Day-to-day tasks will include project planning, project management, coordinating training events, communication, content management, team support, reporting, and stakeholder and community management. 

Responsibilities:

Program Management

  • Managing the project plan, using project management and communication tools.
  • Regular updates of the project plan, reporting on progress, and adjusting the project plan where necessary.  
  • Supporting the team in shaping, maintaining, and improving project management processes.
  • Keep track of key program milestones, reporting requirements, and deliverables to ensure the program is delivered in line with the program plan.
  • Ensure all tracking sheets, invoicing, and payments are up to date. Maintain program calendars, ensuring all activities are properly planned and executed.
  • Coordinate program logistics, including scheduling meetings, workshops, and events.
  • Coordinate networking events.
  • Business development support.

Data Management

  • Prepare and coordinate the program documents related to the milestones including program guidelines, presentations, and reports.
  • Maintain program databases in the shared drive, ensuring accurate and up-to-date project and participant information.
  • Ensure relevant data is being collected, maintained, and stored throughout the program.
  • Support any research surveys conducted by the team or partners.

Project Reporting

  • Prepare reports specifically on projects’ progress, tracking cohort participation and engagement.
  • Draft clients and stakeholder reports, collate input from relevant team members and finalize and present to the client where necessary.

Research

  • Research of best practice / relevant industry standards in relation to client briefs.
  • Understand the target market and contextualize the program design and implementation.
  • Research potential program partners and collaborators.

Product Design

  • Support across program brainstorming and design in relation to user experience, technology, and best practice

Content Management

  • Responsible for content research and development, content review, drafting manuals, editing, proofreading and development. 
  • This may include contributing to briefs, blogs, and posts.
  • Ensuring cohorts can access the relevant learning material and platforms.

Events and Training

  • Planning, execution, and marketing of events and training courses. These events include webinars, training, questions and answer sessions, networking events, startup showcases, and conferences
  • Communicate with the trainers, speakers, and coaches to block the training dates and participate accordingly.Set calendar invites and have dry-run meetings to align and contextualize the sessions.
  • Keeping a record of Non-Disclosure Agreements, Attendance registers, photography, and videography consent, meeting recordings, and other survey data

Program Marketing 

  • Support the rollout of social media and or Communications campaigns in line with the client’s requirements and with the marketing manager.
  • Liaise with the marketing manager and other stakeholders when marketing material is needed or when marketing opportunities arise.

Community Management

  • Creation and management of project cohort communities including recruitment, selection, onboarding, support, and engagement.
  • Deliver community management communication and engagement plan so that there are consistent value-adding contact points with the community (and provide content for this, where required).
  • Function as an empathetic and responsive point of contact and support for program participants.
  • Monitor community feedback and sentiment and suggest adjustments and additions to the program.
  • Manage and keep active WhatsApp groups.

Coaching

  • Developing a coaching strategy.
  • Consulting the broader team on suitable mentors and sourcing the coaches.
  • Liaise with the coaches and participants to book their coaching sessions.
  • Track the sessions attended booked and in progress. Maintain a centralized system or database to track coaching sessions.
  • Generate regular reports summarizing coaching session activities including metrics such as the number of sessions conducted, attendance rates, and participant feedback. 
  • Provide insights into the effectiveness of coaching sessions and any emerging trends.
  • Overseeing project administrator on scheduling sessions.

Stakeholder Management 

  • Stakeholder mapping and management, including planning and attending stakeholder meetings.
  • Consultancies and supplier management, ensuring deliverables are met in a timely manner and with the expected quality.
  • Management and running of regular stakeholder and project meetings including agendas, capturing actions points and following through for the next steps.

Qualifications and skills

  • Bachelor’s degree in Business Administration or related field.
  • Masters in Project Management or related field
  • Certification in Project Management is advantageous.
  • Minimum of 5 years’ experience in leading impact-driven programs.
  • A deep understanding of the entrepreneurial and investment ecosystem is advantageous with at least 2 years.
  • Skilled at using a range of digital/online collaboration tools and are comfortable working remotely at least part of the time.
  • Experience in developing learning content and facilitations of training.
  • Excellent report writing skills.
  • Experience in community and stakeholder management in the innovation and entrepreneurial space.
  • French level B1 is advantageous.

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How to Apply

Gross Salary: Ksh 100k – 150k

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