Resettlement Officer Job at Church World Service
The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases.
CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya, with a sub-office in Pretoria, South Africa.
Duties for the Resettlement Officer Job
- Conducts resettlement interviews with identified cases in line with UNHCR Resettlement Guidelines and country-specific Standard Operating Procedures.
- Makes assessments and contributes towards identifying resettlement cases, including conducting profiling, case identification, verification, and complete the UNHCR Resettlement Registration Form (RRFs) for the identified cases in accordance with the relevant standards and requirements.
- Travels on deployments to UNHCR locations, often on short notice.
- Completes and updates all case files and database records as per UNHCR guidelines.
- Submits regular reports to ARDU Manager in line with deployment goals and objectives.
- Maintains current knowledge of refugee situations and population served in sub-Saharan Africa.
- Actively participates as a member of the UNHCR team; and complies with UNHCR’s security requirements.
- In field, undertakes additional related duties as agreed upon by the ARDU Manager, UNHCR Supervisor and deployee.
- In field, (if US passport holder) conducts AOR interviews and collects DNA as agreed upon by the ARDU Manager, Field Processing Coordinator.
- Contributes to the development of deployment training topics, procedures and implementation.
- Undertakes additional assigned duties to support ARDU, including administrative tasks not limited to: data entry, data analysis and research.
Resettlement Officer Job Qualifications
- Bachelor’s Degree in a related field of study (preferable focus in international affairs, law, refugee law, human rights or social work) or four years of paid work experience is required.
- Master’s Degree in a related field of study preferred (preferable focus in international affairs, law, refugee law, human rights or social work).
- Two (2) years’ of paid work experience is required.
- Six (6) months related experience is required, including in a developing country in a relevant work area (e.g. assisting refugees in a resettlement context, casework, preparing refugee resettlement referrals, etc.).
- Demonstrated knowledge of UNHCR/USRAP and resettlement processes.
- Knowledge of international legal framework governing refugees, human rights/human rights law preferred.
- Written and spoken fluency in English; secondary language skills, such as French, Arabic and other African regional languages (other than Kiswahili) required.
- Excellent interviewing and counseling skills.
- Excellent drafting, writing and analytical skills.
- Previous assessment/monitoring and evaluations skills preferred.
- Strong interpersonal and diplomacy skills.
- Strong computer skills, in particular Microsoft Office.
- Excellent organizational and time management skills.
- Work experience with UNHCR or any other deployment scheme.
The Resettlement Officer must have the ability to:
- work effectively with partners and teams;
- remain collegial and flexible, including managing heavy workload under pressure;
- travel in sub-Saharan Africa on short notice and sometimes under difficult conditions, including refugee camps;
- work under deadline
- communicate effectively both verbally and in writing;
- follow instructions from the Supervisor with a positive and receptive attitude;
- deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
- conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
- maintain a high performance standard with attention to detail;
- carry out all of the duties of the position efficiently and effectively with minimal supervision;
- work independently and contribute to overall operations of RSC Africa;
- take initiative in the development and completion of projects;
- lead others and address issues as they arise;
- maintain strict confidentiality with RSC Africa administrative and operational information;
- manage a large and diverse workload under pressure with competing priorities;
- analyze and solve complex problems and make sound decisions;
- work well as a team in a multi-cultural environment while maintaining a high level of motivation;
- effectively manage RSC Africa’s resources;
- actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP)
How to Apply:
Please click the below link to apply directly online to this position.