Debt Collector Jobs in Kenya 2017
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Debt Collector Jobs in Kenya 2017
Debt Collector Jobs at Alternate Doors
Our client is currently recruiting a Debt Collector.
Debt Collector Job Responsibilities
- Possess investigative techniques and processes to identify the true reason for delinquency
- Communicate clearly, concisely and effectively both verbally and written.
- Prepare and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy
- Maintains up-to-date customer contact information in the collections systems.
- Required to initiate external contact with customers and may perform advanced loss prevention activities
- Understand and demonstrate the principles of the Company’s Mission, Vision and Values.
- Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods.
- Utilize various means of skip tracing to locate customers.
- Record and update full and complete account information to aid in account resolution.
- Negotiate re-payment with debtors by form of payment in full, settlements and / or payment arrangements.
- Follow up on promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction.
- Meet monthly collection targets as assigned by management.
Qualifications for the Debt Collector Job
- Degree in Business Related Studies
- CPA Qualified
- Minimum 2 years’ experience in unsecured or sub-prime debt collections is preferred.
- Ability to read, write and speak fluent English.
- Strong written, verbal, active listening and phone communication skills.
- Ability to communicate effectively and in a professional manner.
How to Apply
If you feel you fit this role,please use this link to apply http://talentboard.co.ke/display-job/11985/Debt-Collector.html
Categories: Other Professions
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