New Restaurant Manager Jobs In Kenya

Restaurant Manager Job at Frank Management

Our client a high end restaurant and coffee shop is currently seeking to fill the above role. The ideal candidate will be tasked with a duty to ensure excellent customer service, the food quality coming out of the kitchen is the best it can be and ensures that everything runs as smoothly and profitably as possible.

Roles for the Restaurant Manager Job

• Manage daily Front and Back of the House restaurant operations
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Responsible for the business performance of the restaurant;
• Evaluate and strategize on restaurant sales levels and profitability;
• In charge of Floor administration and paperwork
• Train new and current employees on proper customer service practices
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives
• Making improvements to the running of the business and developing the restaurant by contributing information and recommendations to strategic plans and reviews; determining system improvements; implementing change.
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses

Restaurant Manager Job Requirements

• Degree in Hospitality Management
• Diploma in Hotel Management/ Food and Beverage from Utalii College a plus
• Proven work experience in a similar role in a busy restaurant or Coffee shop
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Key skills & Attributes:

• Excellent customer service skills
• Commercial awareness
• Flexibility
• Good interpersonal skills
• Communication skills
• Problem-solving skills
• Organizational skills
• Teamwork skills
• Natural flare for hospitality

How to Apply
Qualified interested candidates to share their CVs via careers@frank-mgt.com CC frank.vacancies@yahoo.com. All applications should be received on/before 25th July, 2017