Operations Co-ordinator Jobs in Kenya

Operations Co-ordinator Jobs at Posture Consulting

Our client in the hair and beauty spa industry and who has been operational for over ten years in an upmarket suburb is restructuring.

To this end the client is looking to fill various positions by hiring passionate, skilled and talented individuals very urgently as described below.

Operations Co-ordinator Job Responsibilities

• Responsible for the well running of the salon in all client related aspects
• Shall supervise the staff and ensure that the clients are well attended in terms of quality if outcome and time utilization.
• He shall delegate new clients as appropriate to the team as per their expertise
• Responsible for building client relationships by keeping in touch
• Responsible for proposing client incentive program for discussion with operations director
• Responsible for developing digital marketing activations of the salon
• Responsible for establishing training areas for the staff and communicating the same
• Shall carry out benchmarking visits with others and implement as approved
• The incumbent shall be responsible for the staff welfare and incentive programs
• Responsible for maintenance of equipment and cleanliness of the salon
• Ensure that all services offered on a daily basis are well documented
• Shall be in the hiring panel for staffing and for disciplinary cases
• Reports to the operations director

Requirements for the Operations Co-ordinator Job

• Should have at least a diploma in customer service/business administration
• Have at least 5 years experience 2 of which should be in a supervisory role in a busy salon.
• Must have excellent communication and customer services skills
• Be efficient in record keeping and time management
• Portray assertiveness and high level of confidence
• Be enthusiastic and passionate about hair dressing and meeting new people
• Posses high level of integrity
• Be a team worker

How to Apply

Interested and qualified candidates are invited to submit their cover letter and detailed CV to recruitment@postureconsulting.com. Clearly state the job you are applying for in the Email subject.

Closing date for application is 6th August 2017

Only shortlisted candidates will be contacted