Front Office Executive Job 2019

Our client is currently looking to hire a Front Office Executive.

Summary 

Reporting to the General Manager Responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Consistently offer professional, friendly and engaging service
• Lead and manage all aspects of the Front Office department and ensure all service standards are followed
• Handle guest concerns and react quickly, logging and notifying proper areas
• Conduct regularly scheduled departmental meeting
• Manage the departmental budget
• Balance operational, administrative and Colleague needs
• Assist guests regarding facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications

• Previous leadership experience required
• Previous Property Management System experience required
• Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

How to Apply

Please send your CV to jobs@alternatedoors.co.ke