Commercial Licensing Manager Job. Microsoft

The Business & Sales Operations (BSO) group is the center of excellence for cross-business execution performance, planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business, sales, and partner transformation that accelerate Microsoft’s business objectives locally. The Commecial Licensing Lead reports to the Business & Sales Operations Lead (BSO Lead) and thus is responsible for leading, creating, and orchestrating processes across all business groups locally.

Responsibilities

Change Management (50% of time)

• Lead the local Commercial Licensing transformation across all licensing go to markets in your geography
• Align with One Commercial Partner counterparts on landing licensing transformation and ensure managed partners are ready to transact new licensing models
• Engage with subsidiary leadership (Segments, M&O, BG) to ensure licensing road map visibility, GTM plans, secure resources, and define business impact. Set and share local transformation targets and provide progress updates with regular ROBs
• Act as the voice of the field by ensuring timely updates/feedback to Corporate on sales blockers, CPE issues, business opportunities and success stories in subsidiary
• Influence business improvement by managing, and effectively coaching field and partners through change initiatives.
• Set local Commercial Licensing program adoption targets

Sales Enablement (35% of time)

• Provide sales and licensing guidance to sellers to ensure customers are moving into proper program. Review pipeline to ensure guidance followed. Create COE as appropriate
• Orchestrate licensing training across the BGs and the segments. (Web casts, roadshows, & Sales workshops) including on-boarding and “stay current” training for field and partners
• Support the P-LSS program. Assist with onboarding and provide support for the geography
• Provide Licensing on-boarding and “stay current” training for field and partners
• Support partner sales and licensing teams via onsite “floor days” events to drive licensing readiness and seller guidance;
• Assist BGs and Segment on price discount promotions to drive revenue
• Plan and execute Field and Partner readiness with guidance from Corp

Marketing and Communications (15% of time)

• Provide targeted messaging to customers on licensing and how to buy scenarios for CL programs
• Communicate local and global promotions to field and partner via various channels
• Communicate licensing and pricing changes to field, partners and customers
• Hold customer licensing seminars with customers
• Localize Commercial Licensing messaging and content – Field, Partner & Customer
• Integrate licensing into existing campaigns
• Develop local customer evidence partnering with field and partners
• AR/PR: Coordinate on licensing topics
• Manage local MS.com licensing website

Qualifications

• 5 – 8 years of related experience
• Experience managing complex projects, consulting, and leading virtual teams in cross-functional settings
• Solid experience in driving change management and driving sales behaviors across complex organizations
• Understanding of Microsoft Licensing Programs

Skills & Knowledge

• Ability to work and build strong relationships with senior leadership and executives
• Advanced oral and written communication skills, planning and organizational abilities
• Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate and collaborate effectively;
• Highly analytical – ability to understand business metrics, customer and market trends
• The ability to think differently, adapt and drive new best practices
• Knowledge of Microsoft’s Commercial licensing programs, customers, sales motions etc is a plus
• Bachelors degree (B.S./B.A) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance. Masters degree preferred.
• Desirable qualifications include Formal training in project and process management, financial accounting, business strategy and operations and/or internal controls.

How to Apply

Apply here for the Commercial Licensing Manager Job