Latest Debt Collector Job in Nairobi

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Astral Industries limited a leading manufacturer of Plastic Molded Tanks, Pressed Steel Tanks, Steel Structures, Fuel Tanks, Hot Water Cylinders, General Fabricator and regular service maintenance. Astral Industries Limited was established in 2004 and is currently 15 years old with more than 500 distributors all over Kenya is looking to find a competent and self-driven individual to fill the position of Debt Collector.

Location: Nairobi and Isinya-Kajiado County

Responsibilities

• Ensure timely and effective collection of Debts.
• Sending emails/SMS’s/Calling; and negotiating on settlement or repayment plan.
• Advise clients on ways of clearing their debts while sensitizing them on the importance of paying their debts and consequences of non-payment.
• Record information about clients’ financial status and collection efforts’ status by updating call outcomes.
• Manage personal portfolio, ensuring all clients are accorded necessary attention and agreed collections rate are met.
• Assist in resolving disputes.
• Initiate the clearance process on cleared debts once you receive payment proof
• Maintain data integrity and keep clients details confidential.
• Prepare daily and monthly progress reports on clients’ accounts.
• Ensure compliance with the collection processes, controls, policies, and procedures.
• Attend and contribute to the team’s strategy meetings with an aim of increasing collections efficiency.

Qualifications

• Minimum Qualification: Degree
• More than 3 years of experience in debt collection preferred
• Strong Analytical & Negotiation Skills, and Good Problem-Solving skills
• Good Communication and Interpersonal Skills
• Fluency in both spoken and written English and Kiswahili is a must

How to Apply

Candidates should submit their applications and updated detailed CV indicating current position, qualifications, working experience, names of at least two (2) professional referees, Current and expected salary and day time telephone to hr@astralind.com before 15^th July 2019.