IRES Research & Data Science Learning Assistant Job

Research & Data Science Learning Assistant Job, Latest Job Vacancies In Kenya,

POSITION: RESEARCH & DATA SCIENCE LEARNING ASSISTANT (L.A)

Location: KU Unicity Mall, Along Thika Road.

Job Type: Fulltime

Indepth Research Institute builds the capacity of people, processes, and systems for organizational success and growth as well as nurturing a thriving ecosystem. We do this through our four-line of services; Data Analytics, Strategy and Management Solutions; Training and Development; Digital Innovation, and Enterprise Systems as well as organizing Experiential Tours.

Job Summary

We need to meet increasing demand and maintain a high quality of our services, and the Learning Assistant will help us do it. The role-plays an important part in making sure we can respond to the changing development needs of the business. You will do this through a variety of activities including managing the smooth running of Research, Data Science & Advanced Analytics Training programs, supporting bespoke development events, and assisting in the delivery of strategic consultancy projects among others.

Ultimately, a successful should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.

Key responsibilities:

  • Serve as the lead point of contact for all Customer Account Management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Developing corporate sales proposals and pitches.
  • Building strong client relationships to maintain old business and acquire new customers
  • Formulate learning and development strategies by undertaking training needs analysis, review of organizational goals, and training funding opportunities;
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Consult with key internal and external stakeholders and participate in project planning and implementation of training programs to ensure alignment with contemporary industry standards and expectations;
  • Forecast and track performance of key account metrics (e.g. Quarterly sales results and annual forecasts)
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Working with organizations (NGOS, Government, and Private) to coordinate design and delivery of specialized learning and development interventions and programmes to meet specific requirements or skill gaps
  • Ensuring learning and development materials/courseware are kept up to date and are reflective of the latest strategy, legislation, policies, technology and procedures
  • Collaborate with sales team to identify and grow opportunities within territory
  • Developing innovative and exciting new ways of meeting organizational learning and development needs
  • Flexing, adapting and amending learning and development interventions, without compromising quality, to ensure that they are supportive of the needs of the business
  • Constantly measure and evaluate the effectiveness of the training you deliver to continuously improve our offer and deliver our return on investment
  • Designing blended learning solutions.
  • Using digital tools to create flexible and innovative learning programmes
  • Monitoring how effectively learning has been transferred to our clients and offering post-training support when need be.
  • Other duties as assigned.

Qualifications and Experience

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Should have a Masters in Research Methods, Data Science, Market Research, Statistics, Economics, Bio-Statistics, Epidemiology or any other relevant field
  • At least 2 to 3 years experience in any fast-paced company. (Preferably a social and market research company)
  • Statistics – Good applied statistical skills, including knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc.
  • Machine Learning– good knowledge of machine learning methods.
  • Strong Math Skills (Multivariable Calculus and Linear Algebra)
  • Data Wrangling – proficiency in handling imperfections in data.
  • Experience with Data Visualization Toolslike Power BI, Tableau, matplotlib, ggplot, and d3.js that help to visually encode data.
  • Programming Skills – knowledge of statistical programming languages like R, Python, and database query languages like SQL, Hive, Pig are desirable. Familiarity with Scala, Java, or C++is an added advantage.
  • Hands-on experience with data science tools
  • Eloquent and customer-oriented
  • Masterly of English, Excellent team building and clear interpersonal communications skills.
  • Proficiency in Database Management, Web-Based Programs and Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams
  • Cool-tempered with perseverance and ability to handle rejection
  • Experience in selling training programs and seminars/events
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Solid experience with Hub spot CRM software and MS Office (particularly MS Excel)
  • Ability to learn about products and services and describe/explain them to prospects
  • Well-developed professional networks
  • Experience in adult learning, instructional design, training, and facilitation
  • Strong communication skills, including writing and public speaking.
  • Previous experience working in a consulting and project environment is highly desirable.
  • Ability to work sensitively in multi-cultural environments and build effective working relations with clients and colleagues.
  • High level of competence in writing reports, analyses, proposals, or other technical communications
  • Strong planning, organization, strategic thinking, and problem-solving skills.
  • Experience in project management and supervision.
  • Ability to manage time and prioritize tasks, producing quality products within tight time constraints.
  • Analytical mind and great business sense
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

How to Apply:

Your application should be sent to hr@indepthresearch.org to us on or before CoB Friday, 12th August 2022. Quote the JOB TITLE on the subject of your email.