Hyatt Place Executive Administrative Assistant Job

Executive Administrative Assistant Job, Current Administration Jobs In Kenya,

At Hyatt Place Nairobi Westlands & Hyatt House Nairobi Westlands, we are looking for:

Executive Administrative Assistant 

who will be responsible for providing reliable, strong and efficient administrative support to General Manager and Executive Office at large.

Responsibilities

• Assists in the preparation of the Annual Business Plan.
• Provides administrative support to General Manager and Executive Office; ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
• Prepares the relevant materials for all meetings attended by General Manager: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and all other meetings.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• Responsible for maintaining the General Manager’s schedule, booking meetings and appointments, and serving as a gatekeeper, screening calls and prioritizing daily tasks and responsibilities.
• Make follow-ups to different departments, company, person any pending documents as requested by the General Manager including the status thereof.
• Acts as liaison in coordinating matters between the Executive Office and other LCs, department heads and managers.
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Researches and assembles information from a variety of sources for the preparation of reports and correspondence for the General Manager.
• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.

Qualifications

• Diploma in Business related studies or its equivalent
• 7+ years of relevant experience
• Highly organized with a keen eye for detail
• Strong analytical, interpersonal and problem-solving skills
• Strong planning, organization skills
• Proficiency in Microsoft Office
• Ability to deal efficiently with complaints exhibiting a solid customer service approach
• The ability to remain positive and focused in a fast-paced environment
• Excellent communication skills
• Keeps up to date with new trend

How To Apply

Click Here To Apply