Ref No. CPSB/TTC/11/2023

Duties and Responsibilities

As Senior Office Administrator will be deployed to work for a Head of Department. Duties and Responsibilities at this level entail: taking oral dictation; using e-office for research and process data; operating office equipment; attending to visitors/clients; handling telephone calls; coordination schedules of meetings and appointment; ensuring security of office records, equipment and document, including classified materials; preparing responses to routine correspondence, managing office protocol and etiquette, managing petty cash; monitoring procedures for record keeping; of correspondence and file movement; maintaining an up to date filing system in the office; coordinating travel arrangement; handling customer inquiries and complaints; supervising junior staff, establishing and undertaking any other office administrative service /duties that may be assigned.

Requirements

• Served in the grade of Office Administrator for a minimum of three (3) years
• Diploma in secretarial Studies from KNEC

OR

• Business Education Single and Group Certificate (BES & GC) Stages I, II, and III from the KNEC in the following subjects; Typewriting III/ Computerized Document Processing III, Business English III/ Communication II, Commerce II, Office Practice/ Office Procedures II, Information Communication and Technology III, Foundation of Accounting I, Financial Accounting II, Shorthand I, Office Administration and Management III, Secretarial Duties II
• Certificate in Customer care
• Certificate in Computer Application; MS Word, MS Excel MS Access MS Powerpoint and MS internet from a recognized institution
• Demonstrate professional competence in office administrative service.