Safaricom Kenya Engineer Job

Engineer Job, Current Engineering Jobs In Kenya

Brief Description 

Reporting to the Manager, Regional Networks Implementation & Operations the position holder will be involved in the Network elements fault clearance to ensure TCH availability of 99.8%, average NUR of less than 10min per week, and proper preventive maintenance of the BSS network, transmission equipment and the related power supply in owned sites.

Key Responsibilities:

  • Share commercial & technical insights at cluster level.
  • Deliver cluster-level network NPS, CA target, CSSR, CDR, MOS, Dl & UL throughput targets and manage customer complaints.
  • Manage and coordinate physical optimization of 2G/3G/4g/5G infrastructure. 
  • Ensure soft Parameter testing & alignment, feature test & deployment, neighbor management, and best practice documentation.
  • Analyze statistical KPI trends, and DT analysis and carry out remedial actions to resolve emerging quality issues.
  • Trigger replan of 2G/3G/4G/5G technologies by the agreed capacity, quality, and coverage indicators.
  • Continuous Monitoring of cluster-level statistical and Benchmark drive test KPIs and Trigger corrective optimization plans and manage the implementation to completion.
  • Ensure all physical changes are updated on the ATOLL database. Perform routine audits on sites. Maintain standards 4G/3G/2G parameter rules on all radio database parameters;
  • Manage Network NPS within the cluster by customer complaints prioritization solution provision.
  • Identify existing or potential E2E bottlenecks in the mobile network and resolve or escalate to stakeholders for resolution.
  • Generate potential site nominals within the cluster in collaboration with commercial teams.
  • Automate routine tasks.


  • University Degree in Electrical and Electronics Engineering with a bias in Telecomm.
  • Undergraduate degree in either Electrical, Telecommunications Engineering, or equivalent from a reputable institution. 
  • 1 year of telecommunications experience in GSM related field. 
  • 1-year valid Driving License.

How To Apply

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