CIC Insurance Claims Receiving Officer Job

Claims Receiving Officer Job, Current Insurance Jobs In Kenya

Purpose: 

Responsible for receiving and processing claims for provider payment.

Key Responsibilities

• Ensure that all claims received are well stamped and keyed in for future reference.
• Dispatch received invoices, emails, and claim books to respective sections
• Dispatch claim forms and other relevant documents to providers
• Confirm that smart claims have been billed correctly
• Prepare valid claims for scanning.
• Upload, attach, and index relevant documents to the Document Management System
• Facilitate the discarding of scanned claim documents as per the approved disposal procedure.
• Registration of medical claims in the system
• Follow up on registration and reconciliation of provider statements to ensure closure.
• Follow through to ensure all claims with issues at the registration level have been addressed or escalated to the supervisor for action
• Respond to walk-in customer enquiries
• Attend to customer and service providers’ queries and complaints promptly and professionally

Academic and Professional Requirements

Education    

• Bachelor’s Degree/Diploma    
• Bachelor’s degree in a business-related field or a Diploma in Health Records 
• Computer literate in MS Office and other office applications 

Experience Required:

• Relevant experience    1

How To Apply

Click Here To Apply