Absa Bank Limited Assistant Claims Analyst Job

Assistant Claims Analyst Job, Current 

Job Summary

To deliver claims-related administrative support services through the execution of predefined objectives as per agreed standard operating procedures.

Job Description

• Ensure that all claims reported are registered in line with the company procedures and reserve accordingly.
• Ensure that the allocated claims processes are performed within the time frames as agreed with clients, brokers, and other departments to ensure service delivery.
• Ensure that service providers’ fee notes, invoices, and Discharge vouchers are settled within the set TATs.
• Review the performance of the service provider semiannually and escalate poor performance to the Head of Claims.
• Assist and manage queries escalated by staff, brokers, clients, or service providers to ensure timely resolution.
• Liaise and visit brokers, banks, Agents, and Direct clients to build relationships.
• Assist in the salvage disposal process.
• Ensure that all the cost containment strategies in the claims department are adhered to.
• Collaborate with the underwriting department on areas or actions that may minimize a loss or if action is recommended post a loss due to the risk.
• Escalate poor-performing accounts to the Head of management claims.

Education

• Bachelor’s degree in business management OR bachelor of commerce

How To Apply

Click Here To Apply