Key Responsibilities/Tasks

• Greet and seat customers promptly and professionally.
• Provide detailed information about menu items and make recommendations to guests.
• Serve food and beverages in a timely and courteous manner.
• Check on guests throughout their meal to ensure their satisfaction.
• Maintain a clean and organized dining area.
• Assist with other duties as needed.

Qualifications:

• Diploma/certificate in food and beverage service or equivalent.
• Minimum of six months of experience restaurant/hotel setting.
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multi-task and prioritize tasks effectively.
• Ability to work in a fast-paced and demanding environment.
• Must be available to work on requests.

Personal Attributes & Competencies

• Analytical skills.
• Negotiation skills.
• Planning skills.
• Adaptability and flexibility in changing environments.
• Reporting writing skills.
• Advanced computing skills.