Anti-Female Genital Mutilation Board Customer Care Assistant II Job

Anti-Female Genital Mutilation Board Customer Care Assistant II Job

Customer Care Assistant II Job, Current Customer Service Jobs In Kenya,

Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable

Duties & Responsibilities

  • Guiding visitors to designated offices and areas;
  • Issuing visitor passes;
  • Manning the reception desk;
  • Maintaining good ambiance in the reception area;
  • Profiling visitors;
  • Receiving and directing telephone calls.
  • Responding to visitors’ queries and telephone inquiries;
  • Receiving, screening, guiding, and directing clients and visitors
  • Recording and confirming visitors’ appointments; and
  • Maintaining daily records of visitors’ details.

Requirements for Appointment

  • Diploma in any of the following disciplines: Customer Service, Public Relations, Hospitality Management, Communication Management, Event Management, Front Office, or any other relevant qualification from a recognized institution; and
  • Proficiency in computer applications.

How To Apply

Application Procedure;

Interested and qualified persons are invited to submit their applications including a cover letter, detailed CV, copies of academic certificates, national identity card, names, and telephone contacts of three referees together with duly filled AFGMB Employment Application Form. The form should be downloaded from the Board’s website www.antifgmboard.go.ke

The applications should be emailed to recruitment@antifgmboard.go.ke or hand-delivered in a marked envelope and addressed to the undersigned no later than 5:00 pm, on 11th December, 2023.

The Chief Executive Officer
Anti-FGM Board
P.O. Box 54760-00200
Kenya Railways SRBS Building, Block ‘D’ 2nd Floor NAIROBI