Job Description

• This role is within the application development and support section of the ICT organization but specifically focuses on core system analysis, development, and support.

Key Tasks & Responsibilities

Provision of support for innovation projects

• Provide a defined level of ICT support to business innovation initiatives including identification and fulfillment of resource requirements, dependencies, and schedules
• Provision of technical (technology) advice to the business to maximize positive technology impact on the business innovation initiatives; and
• Working on specific innovation assignments identified by the business.

Execution of the internal development of ICT solutions

• Identification and research on leading technology trends affecting the financial services sector
• Driving engagements with the business to embed the innovative use of ICT systems in the Group
• Facilitation of technology & business focus group discussions on technology trends and innovation initiatives
• Engagement of external partners with relevant technologies and ideas relevant to business innovation
• Facilitating and driving internal business analysis to enable understanding of product and customer base required for service innovation
• Facilitating the integration of internal and external data and effective integrated understanding of the business environment

Development of business applications to satisfy evolving business requirements

• Collation of business requirements and development of applications to fulfill these defined business needs
• Undertaking the customization of ICT solutions for business using both internal and external resources
• Co-ordinating the deployment of external development resources.
• Application of the defined application/ solution development framework in the development of innovative solutions for the business.
• Process engineering – assists in the continued review of systems and processes (e.g., contracts, procedures & policies, etc.). Implementing improvements to develop client experience and financial control

Execution of defined ICT service support programs

• On-going monitoring of ICT support activities and programs
• Reporting performance against expectations and addressing the gap with service delivery management
• Evaluating the business training needs and developing appropriate training programs
• Provide ICT consultation for the business
• Establish and drive ICT initiatives in each business to unlock technology value for the business
• Champion ICT-mediated/driven change management programs

Qualifications

• Bachelor’s degree in software engineering, computer science, or equivalent.
• 4+ years of total experience.
• 2+ years of strong and demonstrated experience in the development of web and mobile solutions is desired.
• Experience in web service/API development.
• Experience in business systems analysis
• Experience working in short-term insurance is desirable with a focus on managing core systems for health and P & C.

How To Apply

Click Here To Apply

Closes: 29th Nov 2023